
Guest Satisfaction Expert
1 week ago
The Restaurant Guest Relation Manager position at BNF-Bright New Future Pvt Ltd offers an exciting opportunity for a seasoned hospitality professional to take on a leadership role in delivering exceptional guest experiences.
About the RoleThis is a mid-senior level full-time position in the hospitality industry, requiring a deep understanding of the importance of guest satisfaction and loyalty.
Key Responsibilities- Oversee all aspects of guest relations, including managing guest feedback, resolving conflicts, and ensuring overall guest satisfaction.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Maintain strong interpersonal and communication skills to effectively interact with guests and team members.
- Thrive in fast-paced environments and handle challenging situations with professionalism and grace.
- Bachelor's degree in hospitality or related field.
- Minimum 5 years of experience in hospitality management, preferably in F&B.
- Proven track record of providing exceptional guest experiences.
- Strong understanding of the importance of guest satisfaction and loyalty.
- Ability to contribute effectively to the team.
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Restaurant Guest Relations Manager
1 week ago
Lahore, Punjab, Pakistan BNF-Bright New Future Pvt Ltd Full timeAt BNF-Bright New Future Pvt Ltd, we are seeking an experienced Hospitality Experience Leader to join our team. In this role, you will be responsible for overseeing all aspects of guest relations, including managing guest feedback, resolving conflicts, and ensuring overall guest satisfaction.About the PositionThis is a mid-senior level full-time position in...
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Restaurant Guest Relations Manager
1 week ago
Lahore, Punjab, Pakistan BNF-Bright New Future Pvt Ltd Full timeDirect message the job poster from BNF-Bright New Future Pvt LtdPosition of Restaurant Guest RelationThe Restaurant Guest Relation Manager position is for a person with a strong background in hospitality management and a proven track record of providing exceptional guest experiences, with the ability to contribute effectively to the team.Having worked in...
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Guest Relation Manager
4 weeks ago
Lahore, Punjab, Pakistan HR Outsourcing and Consulting Full timeMinimum RequirementsProven working experience as guest relations managerWorking experience in hospitalityAdequate knowledge of personalised services principles and processesExperience with needs assessment techniques, quality standards and satisfaction evaluation techniquesFamiliarity with industry's latest trendsHands on experience with guest relationship...
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Guest Room Attendant Support
1 day ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a dedicated individual to join our team as a Guest Room Attendant Support. The successful candidate will be responsible for providing assistance to the House-Keeping department.This role involves delivering exceptional customer service, ensuring a high level of cleanliness and organization, and promoting a positive working...
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Hospitality Experience Leader
1 week ago
Lahore, Punjab, Pakistan BNF-Bright New Future Pvt Ltd Full timeBNF-Bright New Future Pvt Ltd seeks a Guest Satisfaction Expert to lead our efforts in delivering exceptional guest experiences. As a key member of our hospitality team, you will be responsible for developing and implementing strategies to improve guest satisfaction and loyalty.About UsWe are a dynamic company that values excellence and innovation in the...
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AI Engagement Expert
6 days ago
Lahore, Punjab, Pakistan Addo Full timeJob Description:Identify and secure top-tier guests for our podcast, including AI experts, educators, industry leaders, and policymakers.Key Responsibilities:Conduct research to find high-profile individuals and emerging voices in AI, tech, business, and academia.Craft personalized outreach emails and follow-ups to invite potential guests.Benchmark...
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Hospitality Management Professional
1 week ago
Lahore, Punjab, Pakistan BNF-Bright New Future Pvt Ltd Full timeWe are seeking a Hospitality Management Professional to join our team as a Restaurant Guest Relations Manager. This is a mid-senior level full-time position in the hospitality industry, requiring a deep understanding of the importance of guest satisfaction and loyalty.About the PositionIn this role, you will be responsible for overseeing all aspects of guest...
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Café Expert Lead
2 weeks ago
Lahore, Punjab, Pakistan Second Cup Pakistan Full timeJob OverviewThe Cafe Experts play a vital role in creating lasting, genuine relationships with every guest, encouraging and earning their loyalty and repeat business. This is an exciting opportunity to join our team at Second Cup Pakistan as a Cafe Expert where you will be responsible for delivering exceptional customer service, preparing beverages and food,...
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Cafe Experts
2 weeks ago
Lahore, Punjab, Pakistan Second Cup Pakistan Full timeJob Description (Café Expert)PurposeTo interact with and create lasting, genuine relationships with every guest, encouraging and earning their loyalty and repeat business.Key ResponsibilitiesProduct Preparation & KnowledgeMaking drinks, including blender and espresso-based beveragesServing foodCreating merchandise giftsPreparing whole and ground bean...
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Beverage and Food Ambassador
2 weeks ago
Lahore, Punjab, Pakistan Second Cup Pakistan Full timeCustomer Service and SalesThe Cafe Expert is the face of our brand, and it's essential to deliver exceptional customer service to our guests. This includes providing recommendations for complementary and new products, handling cash transactions, and resolving any issues that may arise during the guest's experience. Key Responsibilities:Seeks opportunity to...
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Content Outreach Expert
1 week ago
Lahore, Punjab, Pakistan Software Finder Careers Full timeAbout the Job:We are seeking a talented and driven Content Outreach Expert to join our team at Software Finder Careers. The successful candidate will be responsible for creating engaging content and executing effective outreach campaigns to acquire high-quality backlinks and enhance our website's SEO performance.About Us:Software Finder Careers is a leading...
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Customer Experience Specialist
2 weeks ago
Lahore, Punjab, Pakistan Second Cup Pakistan Full timeBeverage and Food PreparationWe are looking for a skilled Cafe Expert who can prepare high-quality beverages and food products, including espresso-based drinks, whole and ground bean packages, and merchandise gifts. The ideal candidate should have excellent product knowledge and be able to provide guests with detailed information about our offerings.Key...
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Concierge and Hospitality Specialist
7 days ago
Lahore, Punjab, Pakistan Al Noor Apartment Full timeAre you a dynamic and organized individual looking for a new challenge? Al Noor Apartment is seeking a Concierge and Hospitality Specialist to join our team! As a key member of our hospitality team, you will be responsible for providing exceptional customer service, coordinating events, and ensuring seamless day-to-day operations.ResponsibilitiesProviding...
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Customer Experience Coordinator
1 week ago
Lahore, Punjab, Pakistan TheHiringl Full timeKey Responsibilities:Supervise daily Playland operations, including rides, games, and food service experiences.Monitor guest flow and address any concerns to enhance visitor satisfaction.Ensure compliance with safety regulations and operational policies.Coordinate with maintenance teams to address ride or attraction issues promptly.Team Leadership &...
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Outreach & Engagement Specialist
3 weeks ago
Lahore, Punjab, Pakistan Addo Full timeWe're looking for a proactive and strategic Outreach & Engagement Specialist to help grow our global AI and education-focused podcast. Your role will focus on identifying and securing top-tier guests — from AI experts and educators to industry leaders and policymakers. If you have a background in sales, business development or partnerships with strong...
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Customer Operations Supervisor
3 weeks ago
Lahore, Punjab, Pakistan TheHiringl Full timeJob Summary:We seek a Customer Operations Supervisor (COS) with prior Playland experience to oversee daily operations, ensure excellent guest service, and maintain safety standards. The ideal candidate will have experience managing amusement park operations, supervising staff, and ensuring a fun and safe environment for guests.Key Responsibilities:...
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Customer Service Coordinator
1 day ago
Lahore, Punjab, Pakistan beBee Careers Full timeKey Responsibilities:Liaising with clients and chauffeurs to ensure seamless services, handling live calls, account setup, corporate account setup, making reservations, and executing email marketing campaigns upon request from the marketing team.Fostering strong relationships through regular communication with partners and guests via phone and email,...
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Café Manager Lead
1 day ago
Lahore, Punjab, Pakistan beBee Careers Full timePurposeThe goal of this position is to oversee the daily operations of a café, ensuring that team members provide consistent products, maintain a clean working environment, and deliver exceptional guest experiences.Job DescriptionEnsure that shift supervisors and baristas are adhering to all standards and protocols.Hire, train, manage, and support shift...
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Dispatcher
1 day ago
Lahore, Punjab, Pakistan Groundlink Worldwide Full timeResponsibilities:Live call handling, account setup, corporate account setup, making reservations, and email marketing upon marketing manager's request.Build relationships by interacting mostly with our partners/chauffeurs, and at times with guests via phone and email, resolving queries in real-time while building strong relationships and earning...
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Shift Supervisors
1 day ago
Lahore, Punjab, Pakistan Second Cup Pakistan Full timePurposeJob Description (Shift Supervisor)To interact with and create lasting, genuine relationships with every guest, encouraging and earning their loyalty and repeat business and maintain a high level of service by being a leader for the baristas on shift.Guest ServiceKey Duties & Responsibilities:Greet all guests with a friendly smileDemonstrate passion...