Customer Support Professional
2 weeks ago
About the Role
At Leading Edge, we're on the hunt for a skilled Customer Support Specialist to join our team.
As a key member of our support team, you'll be responsible for providing high-quality assistance to our clients in the logistics industry. Your goal will be to ensure that our customers receive efficient and professional support, leveraging your expertise to resolve queries and issues in a timely manner.
Your Key Responsibilities
- Respond to Customer Inquiries
- Troubleshoot and Resolve Issues
- Provide Platform Walkthroughs
- Assist with Onboarding
- Maintain Customer Records
- Stay Up-to-Date on Product Features
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