
Text Based Interaction Monitor
1 week ago
Job Description:
">We are looking for a highly skilled Quality Assurance Executive to join our team at Intersys Ltd.
The successful candidate will have experience in quality assurance, preferably in a customer service or call center environment, and possess strong analytical skills with attention to detail.
The role involves:
Evaluating audio calls and text-based interactions to assess communication quality.
Providing feedback to agents to improve their performance and adherence to quality standards.
Maintaining accurate and comprehensive QA reports to inform business decisions.
Key Requirements:
Strong analytical skills with attention to detail and ability to maintain accuracy.
Excellent communication and feedback-giving abilities, with the capacity to work effectively in a team environment.
Able to work independently and efficiently to meet deadlines.
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Audio Call Evaluation Executive
1 week ago
Karachi, Sindh, Pakistan Intersys Ltd. Full timeAbout the Role:">This is an exciting opportunity for a talented individual to join our team as a Junior Quality Assurance Executive.In this role, you will be responsible for monitoring and evaluating audio calls and text-based interactions to ensure that our customers receive exceptional service.Evaluate recordings to assess communication quality and...
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Quality Assurance
4 weeks ago
Karachi, Sindh, Pakistan Intersys Ltd. Full timeQuality Assurance - Audio Calls and Text (Morning Shift)Job Title: Quality Assurance - Audio Calls and Text (Morning Shift)Job Type: Full-Time, onsiteShift Timings: Morning Shift (8 am to 5 pm)Transport: Available for femalesJob Summary:We are seeking a JR. Quality Assurance Executive to monitor and evaluate audio calls and text-based interactions. Freshies...
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Quality Assurance
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Customer Experience Quality Manager
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Monitoring Associate
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Quality Assurance Specialist
1 week ago
Karachi, Sindh, Pakistan Intersys Ltd. Full timeJob Summary:">We are seeking a JR. Quality Assurance Executive to monitor and evaluate audio calls and text-based interactions, ensuring high-quality communication standards are met.The ideal candidate will possess strong analytical skills with attention to detail and excellent communication abilities to provide constructive feedback to agents.Assess...
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