Remote Clinical Coordinator

3 days ago

Gujrat, Punjab, Pakistan beBeeAdministrative Full time 1,200,000 - 1,500,000
Virtual Medical Assistant Job Description

We are seeking a skilled Virtual Medical Assistant to provide administrative and clinical support to healthcare providers remotely.

  • Manage appointment scheduling, cancellations, and rescheduling for patients with precision and professionalism.
  • Verify patient insurance and eligibility prior to appointments to ensure seamless care delivery.
  • Conduct thorough patient intake calls, collect medical history, and document information accurately in the EHR system.
  • Handle inbound and outbound patient communications (calls, texts, and emails) in a timely and courteous manner.
  • Assist in prescription refills and prior authorizations under physician supervision to maintain quality care.
  • Coordinate referrals, lab tests, imaging, and follow-up care to facilitate smooth treatment transitions.
  • Prepare and update patient charts, progress notes, and documentation before provider visits to ensure up-to-date information.
  • Support telehealth sessions by guiding patients with setup and troubleshooting basic tech issues.
  • Maintain strict confidentiality and adhere to HIPAA guidelines at all times.

The ideal candidate will possess experience in a medical office or virtual care environment, proficiency with EHR systems, and strong English communication skills.

Requirements include a high school diploma or equivalent, a minimum of 1 year of experience in a medical office, clinical setting, or virtual healthcare environment, and familiarity with HIPAA guidelines and patient confidentiality requirements.

Preferrable qualifications include tech-savviness with knowledge of tools like Google Workspace, Zoom, Slack, and Microsoft Office.

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