Human Resources Technology Specialist

2 days ago

Hyderabad City Taluka, Pakistan Dupont Full time
About the Role

As a key member of our HR team, you will serve as the primary point of contact for the creation, modification, and ongoing maintenance of Workday configuration. This includes supporting the execution of HR-related internal projects and programs impacting Workday, including solutioning and build of new configuration and/or roll out of modifications to existing configuration.

This position is responsible for continual process improvements and implementation of standard, efficient, and effective processes for Workday; liaison with key stakeholders to ensure quality and timely support for key HR processes and Workday.

Key Responsibilities

  • Responsible for managing and executing global core configuration in Workday including, but not limited to, Core HR, Core Compensation, Talent, Business Processes as a System Administrator.
  • Oversee implementation of HR changes that impact existing Workday configuration. Includes solutioning and full end-to-end delivery (i.e. discovery, design, execution, testing, support design, cutover), functional analysis and testing.
  • Oversee solution of Workday issues/fixes, and corresponding defect management, communication, documentation, etc.
  • Responsible for timely issue identification and resolution according to established SLAs.
  • Provide Tier 2 support for case management driving and solutioning change requests.
  • Hands on execution of change requests including build and unit testing of Workday configurations.
  • Identify improvement opportunities and develop and implement process improvements. Includes documenting and communicating processes with stakeholders (business and technical teams).
  • Liaison with HR Service Center regularly as well as keep closely engaged with the COEs to review new issues and concerns, provide guidance and support of timely resolution.
  • Supporting day to day operational activities e.g. handling Workday Audit, Loading EIBs etc.
  • Regularly maintain the Advance Compensation and Talent & Performance modules and provide continuous improvements and updates to the modules and associated processes, features and reports. This includes, but is not limited to, updates for the Scorecard, Compensation Grade Profile Pay Ranges and STIP Targets etc.
  • Responsible for system and integration testing planning and execution as part of Workday upgrades.

Requirements

  • Bachelor's degree in Human Resources Technology, Management Information Systems (MIS), or Business field OR equivalent experience.
  • 3-4 years of HR process experience and 2-3 years of knowledge and experience with Workday in Technical area is desired.
  • Experienced across multiple modules within Workday including Core HR, Talent, Performance, Core Compensation will be an added value.
  • HR technology and HR process experience and expertise.
  • HR functional expertise and operations acumen.
  • Workday integrations experience preferred.
  • Demonstrated experience utilizing HRISs (Workday, SAP, Oracle, etc.).
  • Strong analytical skills and specifically issue triage and management skills.
  • Experience in managing / interacting with third party HR vendors.
  • Established cross country/regional leadership experience.
  • Strong leadership, interpersonal, influencing and cross-functional teamwork skills.

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