Customer Service Operations Manager

Job Title: Customer Service Operations ManagerAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan. With over 10 years of experience, we work with large enterprise companies internationally.Key ResponsibilitiesCall Center Leadership:Supervise and lead a team of call center agents to achieve sales targets and provide...

About the RoleWe are seeking an accomplished Head of Customer Services Operations to join our team at Sui Southern Gas Company Limited. This critical role involves managing various aspects of customer services, including sales, billing, and customer service delivery.The successful candidate will be an exceptional leader with outstanding communication skills....

Customer Service Operations CoordinatorR&I Electrical Appliances is looking for a detail-oriented and organized CSOC to coordinate day-to-day customer service operations. This key role requires a strong focus on delivering exceptional customer satisfaction, streamlining processes, and ensuring seamless interactions between teams.Main...

We are seeking a results-driven individual to join our team as a Customer Service and Retail Operations Manager at Cambridge Garment Industries. In this role, you will be responsible for delivering exceptional customer service, managing inventory, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, respond to customer...

Job Overview">We are seeking a highly skilled and experienced Customer Service Operations Director to join our team at Sybrid (Pvt) Ltd - A Lakson Group Company.">About the Role">The successful candidate will be responsible for supervising complete sales operations, managing and achieving sales targets, planning and developing new methods to improve call...

About the RoleWe are looking for a Customer Service Management Specialist to join our team. The successful candidate will be responsible for managing customer service operations, ensuring high levels of customer satisfaction, and resolving customer complaints in a timely manner.Key ResponsibilitiesManage customer service operations and ensure efficient...

At hHELIOS, we are seeking a Customer Service Operations Lead to oversee the processing department and enhance current processes.Job ResponsibilitiesDeal directly with customers via phone, email, or face-to-face interactions.Respond promptly and thoroughly to customer inquiries.Resolve customer complaints efficiently.Obtain and evaluate relevant information...

About the RoleWe are seeking a proactive and friendly individual to take ownership of customer services and relationship management. This role will involve handling inquiries, generating leads, and coordinating with internal teams.Main ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and engagement.Build strong relationships...

About the RoleWe are looking for a highly skilled Service Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our client services division, ensuring that all services are delivered to the highest standard.You will work closely with our client services teams to identify areas for...

Assistant Manager Service OperationsWe are seeking a highly skilled and experienced Service Operations Manager to join our team at Shahzad Training & Consulting International in Pakistan. As an essential member of our operations department, you will be responsible for providing services to dealers in the areas of service operations.You will play a key role...

Job PurposeThis position is responsible for guiding, supervising and monitoring a team of Call Center agents in terms of operations and sales. The key objective is to drive the teams to achieve objectives by maximizing sales and enhancing customers' experience.Key Result ResponsibilitiesDefines/sets and drives the sales targets of the assigned team to...

September 09, 2024JOB DETAILS:Qualification & Experience:Engineering/Management Graduate (16 years of education) or Accounting Professional with 17 years of post-qualification experience including 5 years' experience in senior management/leadership role. Experience of working in Oil & Gas / Public Sector shall be preferred.Age: Should not exceed 57...

3-4 years of experience in customer service within the construction, chemical, cement, or other large manufacturing sectors.Responsibilities:Address customer inquiries and verify product availability.Track customer orders and manage order processing.Handle order cancellations, product returns, and exchanges.Resolve customer complaints promptly.Provide...

About the PositionThis exciting opportunity is part of our Jonas Club ERP's global R&D team, supporting over 2,200 clubs in more than 17 countries. As a Technical Service Representative, you will play a crucial role in delivering top-notch member service, troubleshooting software-related issues, and providing product knowledge to existing clients.Your...

Our Client, a Human Resource Service Provider, is seeking an experienced Industrial Operations Manager to oversee the administration and industrial relations functions in their manufacturing facility located in Karachi.Key Responsibilities:To manage the day-to-day activities of the factory, ensuring smooth operations and maintaining high productivity...

Job DescriptionThe successful candidate will be responsible for assisting the General Manager in handling operational administration, implementation of policies, processes, and programs of Facility Services Operations.About UsAt Wackenhut Pakistan (Pvt) Limited, we pride ourselves on providing exceptional security and allied services to our clients. We...

Customer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...

Customer Service Officer (Mashreq Global Network Pakistan)To delight internal and external customers over the phone (inbound & outbound -call back).Interact with customers over the phone, chat, and email to understand their banking needs.Provide excellent customer service to achieve customer loyalty.Resolve problems over the live chat, email, or...

We are seeking an E-commerce and Customer Service Specialist to join our team at Techolon. In this role, you will be responsible for managing e-commerce operations, including order fulfillment, customer service, and sales.Main ResponsibilitiesManaging e-commerce operations including order processing and shippingProviding exceptional customer service through...

Assistant Manager Customer Services R&I Electrical Appliances, Pakistan As an Assistant Manager in Customer Services, you will be responsible for:Resolving Service Centre / Customer QueriesArranging spare parts / tools for SVCVerifying and approving product sale return notesPreparing CSD staff incentives and verifying incentives of SVC staffConducting...