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Client Solutions Specialist

1 week ago

Karachi, Sindh, Pakistan Megatech - Trackers Full time

We are looking for a Client Solutions Specialist to join our team at Megatech - Trackers. In this role, you will be responsible for developing and maintaining strategic relationships with key clients, researching their needs, and presenting solutions that meet their expectations.

Main Responsibilities
  • Build and maintain relationships with high-value clients.
  • Conduct market research to stay up-to-date on client needs.
  • Present customized solutions to address client concerns.
  • Ensure timely delivery of products and services.
  • Collaborate with internal teams to provide excellent customer service.
  • Address customer complaints in a professional manner.
  • Analyze customer feedback to improve service delivery.

Requirements

  • Previous experience in account management or sales.
  • Strong communication and interpersonal skills.
  • Ability to think critically and solve problems.
  • Adept at working in a fast-paced environment.