Security Solutions Specialist

The Role of a Technical Security Expert

This is an exciting opportunity for a skilled technical security expert to join our team as an Inside Solutions Architect - Security. As a presales technical expert, you will be responsible for leading the consultative discovery of clients' business goals, objectives, and challenges, and translating them into effective technology solutions.

As part of our sales process, you will design and recommend advanced security solutions tailored to customer needs. You will work closely with sales teams, customers, and vendor partners to ensure technical excellence, customer satisfaction, and increased revenue growth and margin in their solution environment.

We are looking for someone with technical knowledge of security technologies, along with strong communication and collaboration skills. You will act as a trusted advisor to both clients and internal teams, demonstrating intellectual abilities in your decision-making.

Key Responsibilities:

• Assist sales teams in presales activities, including gathering customer requirements and supporting solution design.
• Support the creation of Bill of Materials (BoM), quote generation, and solution validation for security technologies.
• Develop a working knowledge of security platforms such as firewall solutions, endpoint protection, identity and access management (IAM), cloud security, security operations tools (SIEM/SOAR), and vulnerability management solutions.
• Stay informed about industry trends, emerging security technologies, and vendor offerings.
• Participate in discovery calls to understand customer needs and contribute to appropriate security solution designs.
• Assist in reviewing configurations, designs, and quotes before delivery to ensure accuracy and alignment with customer requirements.
• Support the identification of upsell and cross-sell opportunities within the security solution portfolio.
• Maintain a positive, team-oriented attitude and take initiative to improve internal processes, knowledge sharing, and documentation.
• Work towards achieving relevant certifications to enhance technical expertise and support vendor relationships in the security space.

Requirements:

• Bachelor's degree in Cybersecurity, Computer Science, Engineering, Management Information Systems, or a related field – or equivalent experience.
• At least one vendor competency certification in cybersecurity solutions such as Cisco Security, Palo Alto Networks, Fortinet, Microsoft Security, or other industry-recognized platforms is preferred.
• CompTIA Security+, Cisco CCNA Security, Microsoft Security Administrator Associate, or equivalent certification is a plus.
• Minimum of 2+ years in a sales and/or IT security implementation/support role.
• Basic understanding of security concepts and solutions, including network security, endpoint security, cloud security, and identity protection.
• Strong communication and interpersonal skills.
• Willingness to learn and develop technical and presales expertise in cybersecurity.
• Ability to collaborate effectively with sales teams, vendor partners, and customers.
• Strong problem-solving and customer service skills.

About This Opportunity:

• You have a foundational understanding of security technologies and are eager to expand your expertise.
• You are adaptable, proactive, and capable of learning new products and technologies quickly.
• You have a customer-focused mindset and strong problem-solving skills.
• You enjoy working collaboratively in a team-oriented environment.

What We Offer:

We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, we provide a dynamic and collaborative environment to grow your career.