Customer Support Associate

2 days ago


Lahore, Punjab, Pakistan Mass Logistics Full time
Customer Support Associate Job Summary: Mass Logistics invites applications for a Customer Support Associate to work on a part-time night shift basis. As a key member of our team, you will be responsible for delivering top-notch customer service, addressing client inquiries, and resolving issues efficiently.

This role requires a customer-focused individual with strong communication skills, technical proficiency, and problem-solving abilities.

Main Accountabilities
  1. Offer outstanding customer service and support through various communication channels.
  2. Respond to client queries related to logistics and accounting services.
  3. Resolve customer complaints and issues promptly and professionally.
Essential Skills
  1. Superior communication and interpersonal skills.
  2. Technical proficiency in MS Office and adaptability to new technology.
  3. Excellent problem-solving and analytical skills.


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