
Help Desk Support Specialist
23 hours ago
About the Job
">This is an exciting opportunity to join our team as a Help Desk Support Specialist. As a member of our support team, you will be responsible for providing high-quality technical support to our customers via phone, email, or chat.
">Key Responsibilities:
">- ">
- Provide technical support to customers via phone, email, or chat">
- Respond to customer inquiries and resolve issues in a timely and efficient manner">
- Collaborate with internal teams to resolve complex customer issues">
- Document customer interactions and update records accordingly">
- Participate in ongoing training and development to improve technical skills and knowledge">
Requirements:
">To be successful as a Help Desk Support Specialist, you will need:
">- ">
- A strong understanding of technical support principles and practices">
- Excellent communication and interpersonal skills">
- Ability to work in a fast-paced environment and prioritize tasks effectively">
- Familiarity with IT systems and software applications">
- Basic knowledge of troubleshooting and diagnostic techniques">
- Ability to work independently and as part of a team">
What We Offer:
">We offer a competitive compensation package, including:
">- ">
- A salary of Rs100,000.00 per month">
- A generous commission structure">
- Ongoing training and development opportunities">
- A supportive and collaborative work environment">
How to Apply:
">If you are a technical professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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