IT Help Desk Manager

5 days ago


Lahore, Punjab, Pakistan Hirasoft Software Solutions Full time

We are seeking an experienced IT Help Desk Manager to join our team at Hirasoft Software Solutions. As a key member of our IT department, you will be responsible for managing our help desk operations and ensuring that all employee IT needs are met.

The ideal candidate will have a strong background in IT support, with excellent leadership skills and the ability to motivate and guide a team. Your responsibilities will include:

  1. Managing help desk operations and staff
  2. Developing and implementing IT policies and procedures
  3. Collaborating with cross-functional teams to resolve complex issues
  4. Developing and maintaining knowledge of new technologies and systems

Job Requirements:

  • Bachelor's degree in Computer Science or related field
  • 3-5 years of experience in IT management or help desk operations
  • Excellent written and verbal communication skills
  • ITIL certification (good to have)

About Us:

Hirasoft Software Solutions is a leading provider of software solutions and services. We are committed to delivering high-quality products and services to our clients, and we are looking for talented individuals who share our vision.



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