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Customer Service Manager

2 weeks ago

Islamabad, Islamabad, Pakistan Tianshi International Pakistan Co. (Pvt) Ltd Full time

Job Description:

Tianshi International Pakistan Co. (Pvt) Ltd is seeking a highly skilled Customer Care & Social Media Manager to join our team. This role involves receiving, scrutinizing and resolving customer complaints in a timely manner while ensuring the smooth functioning of market operations.

  • We are looking for an individual who can streamline our market operations to ensure compliant and efficient functioning.
  • The successful candidate will be responsible for coordinating with market leaders to acquire relevant information and monitoring branch office operations to provide proper customer service.
  • Utilize social media marketing tools to create and maintain the company's brand identity.
  • Research and stay updated on the latest social media trends to inform management of changes relevant to our marketing activities.
  • Set key performance indicators for social media campaigns and write and publish online articles to engage with our audience.
  • Manage YouTube and fan page accounts to increase followers through multimedia events.

Requirements:

We are looking for candidates with a Bachelor's or Master's degree in Journalism or Mass Communication.

Benefits:

This is a fantastic opportunity to work with a reputable company like Tianshi International Pakistan Co. (Pvt) Ltd and contribute to its growth and success.