Call Center Quality Assurance Lead

National Call Center Growth Director PositionCall Center International, LLC is a successful international telemarketing company looking for an experienced leader to drive business growth and expansion.We are seeking a seasoned professional with a background in sales, management, or telemarketing to fill the role of National Call Center Growth Director. The...

First Call Solutions is seeking a dedicated and results-driven Call Center Professional to join our team. As a key contributor to our customer support team, you will be responsible for managing large volumes of outbound calls and providing timely resolutions to customer inquiries.Key qualifications include:Previous experience in a customer support role,...

Quality Assurance Representative - Rawalpindi P1 Lead Network, Pakistan Apply only through Mustakbil.com, Pakistan's No. 1 Jobs SiteAre you sharp at listening, have good English comprehension, and are interested in making an exciting career in the ever-growing Call Center industry?We are looking for a talented individual just like you to join us as a...

Quality Assurance Representative P1 Lead Nerwork, Pakistan Apply only through Mustakbil.com, Pakistan's No. 1 Jobs SiteAre you sharp at listening, have good English comprehension, and are interested to make an exciting career in the ever-growing Call Center industry?We are looking for a talented individual just like you to join us as "Customer Service...

Job OverviewWe are seeking a highly motivated and experienced Call Center Team Leader to join our team at Reactivespace Technologies. As a key member of our customer service team, you will be responsible for overseeing the daily operations of our call center and ensuring that our customers receive exceptional service.In this role, you will have the...

National Sales Manager to work for American Call CenterCall Center International, LLC is a successful international telemarketing company that specializes in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.OUR PLANS:Create the world's largest Ethnic Inbound Outbound...

Global Touch (Call Center) PakistanWe are seeking a seasoned Supervisor/Team Leader with 3 years of experience in managing teams in call centers. This individual will oversee the daily operations, set targets for agents, and ensure high-quality service delivery to clients.Responsibilities:Liaise with team members to understand their concerns and implement...

Smart Brains Technologies Pvt. Ltd, a leading telecommunications company in Pakistan, is seeking a dedicated individual to fill the role of QA Manager.Responsibilities:Develop and implement quality assurance processes and procedures to ensure adherence to policies and quality standards.Monitor and evaluate inbound and outbound calls to identify areas for...

Role Summary: We are seeking an experienced sales professional to lead our team of sales representatives as a Call Center Lead. The successful candidate will have a proven track record of closing sales, strong leadership skills, and excellent communication skills.Key Responsibilities:Lead and manage a team of sales agents to achieve sales targets.Develop and...

We are seeking an experienced leader to join our Call Center team as a Team Lead. In this role, you will be responsible for managing a team of up to 25 call center associates, providing coaching and guidance to ensure they have the tools and resources needed to excel in their roles.Duties and ResponsibilitiesManage day-to-day operations of the team,...

We are looking for a skilled Quality Control and Assurance Specialist to join our team at Smart Brains Technologies Pvt. Ltd.About the Job:This role involves developing and implementing quality assurance processes and procedures to ensure that our customers receive high-quality service.Key Responsibilities:Design and implement quality control programs to...

Job Overview:    At P1 Lead Network, we're looking for a Quality Assurance Professional to join our team. As a crucial part of our operations, you will ensure that our services meet the highest standards of quality and customer satisfaction. If you have relevant experience, a passion for quality assurance, and a focus on delivering exceptional results,...

Job DescriptionWe are looking for an experienced Lead Call Center Representative to join our team at Reactivespace Technologies. In this role, you will be responsible for providing exceptional customer service to our clients and working closely with our team to achieve our performance targets.The successful candidate will have a proven track record in a...

Job OverviewThis executive-level position involves overseeing quality assurance processes to ensure exceptional customer experiences.ResponsibilitiesEvaluate agents on assigned projects monthly using a standard QA evaluation form.Provide constructive feedback through coaching sessions, focusing on areas for improvement.Evaluate each agent at least 12 times...

Job DescriptioniGate is seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have experience in B2B sales environments and proven quality assurance skills.In this role, you will be responsible for ensuring high-quality performance across multiple channels, including calls, emails, and chats. Your key...

Quality Assurance Specialist Touchstone Communications, Pakistan This is an executive level position. The prospect will be reporting to the Assistant Manager Quality Assurance. The selected candidate will be responsible for the following:Evaluating each and every agent on their assigned project every month by using the standard QA evaluation form.Providing...

The Call Center Team Leader will be responsible for overseeing the daily operations of a team of customer service representatives.This role involves mentoring, coaching, and supporting agents to achieve the best results, as well as reporting to the Director of Operations on team performance.The Team Leader will also assist in resolving escalated customer...

Job Title: Call Center Team LeaderLocation: Islamabad, PakistanJob Type: Full-timeDepartment: Customer Success DepartmentSalary: Competitive, based on experience + performance bonusesJob Summary:The Call Center Team Leader will be responsible for overseeing the daily operations of a team of customer service representatives, ensuring that they meet...

Job OverviewWe are seeking a highly skilled Quality Assurance Lead to join our team at Rastgar Engineering Company Pvt Ltd.The ideal candidate will have extensive experience in maintaining and improving quality assurance systems, as well as conducting quality assurance training and awareness programs for employees.Key ResponsibilitiesMaintain and improve the...

At ConnectPro International, we are seeking a highly motivated Business Development Manager to spearhead the expansion of our call center services. This dynamic role involves identifying new business opportunities, fostering client relationships, and driving revenue growth.Key ResponsibilitiesMarket Research: Conduct comprehensive market research to identify...