Customer Service Leader

3 days ago

Karachi, Sindh, Pakistan beBeeCustomerService Full time 800,000 - 1,200,000
Job Title: Customer Service Leader

We are seeking a seasoned professional to join our team as a customer service leader. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with clients to ensure high levels of customer satisfaction.

To achieve this goal, the ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional support for client inquiries and complaints, responding promptly and professionally via phone, email or in person.
  • Build lasting relationships with clients through regular personal visits, calls and emails, ensuring their needs are met and exceeded.
  • Identify opportunities to upsell and increase revenue for the company, while providing added value to our customers.
  • Manage and resolve billing queries efficiently, ensuring timely resolution and minimizing disruptions to business operations.

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