
Customer Service Manager
1 week ago
Job Title: Customer Service Manager
">Job DescriptionThis role is responsible for communicating with customers and clients to provide excellent service. The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and have a positive attitude.
Key Responsibilities:- Confirm all orders by making calls or sending SMS
- Book, dispatch, and maintain sales records
- Communicate with logistics partners for issues in orders and ensure sales
- Monitor logistics partners' performance
- Responsible for solving problems for customers
- Manage inventory and stock levels
- Bachelor's degree in a related field (e.g., business, marketing)
- Fluent in English language
- Energetic, bold, and confident
- Excellent time management and organizational skills
- Understanding of the latest trends and their role within a commercial environment
- Professional approach to time, costs, and deadlines
- Proficient in MS Excel, MS Word, and internet
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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