Customer Service Manager

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time

Job Title: Customer Service Manager

">Job Description

This role is responsible for communicating with customers and clients to provide excellent service. The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and have a positive attitude.

Key Responsibilities:
  • Confirm all orders by making calls or sending SMS
  • Book, dispatch, and maintain sales records
  • Communicate with logistics partners for issues in orders and ensure sales
  • Monitor logistics partners' performance
  • Responsible for solving problems for customers
  • Manage inventory and stock levels
Requirements:
  • Bachelor's degree in a related field (e.g., business, marketing)
  • Fluent in English language
  • Energetic, bold, and confident
  • Excellent time management and organizational skills
  • Understanding of the latest trends and their role within a commercial environment
  • Professional approach to time, costs, and deadlines
  • Proficient in MS Excel, MS Word, and internet
What We Offer:
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Karachi, Sindh, Pakistan Coats Full time

    Get AI-powered advice on this job and more exclusive features.Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data...


  • Karachi, Sindh, Pakistan Tnt Pakistan Full time

    Role: To implement the Customer Service strategies locally in order to increase profitability through the continuous improvement of customer satisfaction by the provision of accurate and timely internal and external communication before, during, and after the use of TNT services.Job SpecificationSkills: The incumbent must have dynamic, result-oriented,...


  • Karachi, Sindh, Pakistan International Customer Support Full time

    Job SummaryWe are looking for a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will have a passion for sales, excellent communication skills, and a proven track record of meeting and exceeding targets. You will be responsible for identifying new business opportunities, building customer relationships, and closing...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service Strategy ManagerJob Summary:We are seeking a dynamic and result-oriented individual to implement customer service strategies locally, focusing on improving profitability through enhanced customer satisfaction. The ideal candidate will have excellent interpersonal skills and experience in managing customer relationships.The incumbent will...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title:Customer Service Operations ManagerAbout the RoleWe are seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our customer service department, you will be responsible for ensuring exceptional customer experiences through effective issue resolution and proactive communication.This is an excellent...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a highly skilled and detail-oriented professional to fill the role of Customer Service Excellence Manager. This position involves managing the complete order-to-delivery process for Modern Trade and E-commerce customers, ensuring Service Levels to Customers as per target and tracking service losses and returns.Key Responsibilities:Manage...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a skilled Assistant Manager to join our team. The ideal candidate will have strong coordination, communication, and stakeholder management skills.The successful candidate will be responsible for managing the complete order-to-delivery process for Modern Trade and E-commerce customers.Main Responsibilities:Manage the...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Retail Operations ManagerWe are seeking a highly motivated and experienced Retail Assistant Manager to join our team. In this role, you will be responsible for assisting the Store Manager in managing day-to-day operations and implementing strategies to drive sales and customer engagement.Responsibilities:Coordinating daily customer service operations,...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    As a Customer Service Manager, you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibility will be to manage and coordinate the customer service team, ensuring that all customer inquiries are addressed promptly and efficiently.The ideal candidate will have excellent communication and...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a professional to fill the role of Customer Service Operations Manager.The ideal candidate will have a strong background in logistics, with experience in managing inventory control systems and coordinating with third-party logistics providers.Responsibilities include:Evaluating and optimizing routing, load management, and tracking of delivery...