Customer Service Excellence Manager

Job DescriptionWe are seeking a skilled Assistant Manager to join our team. The ideal candidate will have strong coordination, communication, and stakeholder management skills.The successful candidate will be responsible for managing the complete order-to-delivery process for Modern Trade and E-commerce customers.Main Responsibilities:Manage the...

Role: To implement the Customer Service strategies locally in order to increase profitability through the continuous improvement of customer satisfaction by the provision of accurate and timely internal and external communication before, during, and after the use of TNT services.Job SpecificationSkills: The incumbent must have dynamic, result-oriented,...

**Onboarding Process Excellence Manager**We are looking for an experienced Onboarding Process Excellence Manager to lead our efforts in streamlining and improving our customer onboarding process. As a key member of our team, you will be responsible for identifying opportunities to enhance efficiency, accuracy, and customer satisfaction.Process Optimization:...

Job Title: Customer Service Manager">Job DescriptionThis role is responsible for communicating with customers and clients to provide excellent service. The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and have a positive attitude.Key Responsibilities:Confirm all orders by making calls or sending SMSBook,...

Job SummaryWe are looking for a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will have a passion for sales, excellent communication skills, and a proven track record of meeting and exceeding targets. You will be responsible for identifying new business opportunities, building customer relationships, and closing...

Get AI-powered advice on this job and more exclusive features.Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data...

Customer Service Strategy ManagerJob Summary:We are seeking a dynamic and result-oriented individual to implement customer service strategies locally, focusing on improving profitability through enhanced customer satisfaction. The ideal candidate will have excellent interpersonal skills and experience in managing customer relationships.The incumbent will...

Job Title:Customer Service Operations ManagerAbout the RoleWe are seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our customer service department, you will be responsible for ensuring exceptional customer experiences through effective issue resolution and proactive communication.This is an excellent...

Job Title and CompanyPosition: Deputy Manager – Customer Service & TechnologyResponsibilities:Budget Preparation & Control (30%)Prepare the annual budget in coordination with stakeholders.Coordinate with the budgeting department for timely submissions.Identify areas for cost optimization and budget rationalization.Maintain PS hierarchy for controlling CS...

Job Title:Customer Support OfficerAbout the Role:We are seeking a proactive and enthusiastic individual to assist in customer service and administrative support.Key Responsibilities:Support Activities:Assist customers with queries and concerns, providing timely and effective solutions.Manage and organize files and documents, ensuring accurate and up-to-date...