
Senior Customer Service Director
4 days ago
We are seeking an experienced Senior Customer Service Director to lead our customer service team at Next Age Technologies (Pvt) Ltd. The ideal candidate will have a strong background in contact management and excellent leadership skills.
Duties and Responsibilities- Forecast call volumes and adjust staffing levels accordingly
- Maintain the call distribution system to ensure even workload among customer service representatives
- Monitor productivity and generate reports to identify areas for improvement
- Analyze data to optimize call handling times and improve overall customer experience
- Develop and implement procedures to standardize processes and improve efficiency
- Bachelor's degree in a relevant field or equivalent experience
- At least three years of experience in contact management or a related field
- Excellent communication and leadership skills
- Ability to analyze data and make informed decisions
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Dispatcher / Customer Service Executive
3 weeks ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Customer Service Representative
4 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeJob Description:We are seeking a reliable and skilled Customer Service Representative to act as a communication point for emergency and non-emergency calls. Your primary responsibility will be to receive requests, transmit messages, and track vehicles.The ideal candidate must possess excellent communication skills and the ability to remain calm and composed,...
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Customer Service Director
3 days ago
Lahore, Punjab, Pakistan Cheese Engine Full timeAbout UsCheese Engine is a dynamic and growing company that prides itself on delivering exceptional customer service and quality products. We are looking for a talented Customer Service Director to join our team and help us maintain our high standards.Key ResponsibilitiesTeam Leadership: You will lead a team of customer-facing staff, ensuring they have the...
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Customer Service Director For Outdoor Media
3 days ago
Lahore, Punjab, Pakistan Zag Outsourcing Full timeJob OverviewZag Outsourcing is seeking a skilled Customer Service Director For Outdoor Media to lead our outdoor advertising services team in Karachi. As a key member of our management team, you will be responsible for ensuring exceptional customer experiences and driving business growth through effective service delivery.Key ResponsibilitiesCustomer...
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Customer Experience Director
3 days ago
Lahore, Punjab, Pakistan Taj Corporation Full timeCustomer Experience Director Job DescriptionTaj Corporation seeks a highly skilled Customer Experience Director to lead the customer experience initiatives at our Super Mart. The ideal candidate will have a strong background in customer service and retail management, with a proven track record of driving sales growth and improving customer...
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Healthcare Services Director
3 days ago
Lahore, Punjab, Pakistan Hospital Supply Corporation Full timeCompany DescriptionAt Hospital Supply Corporation, we specialize in representing leading global healthcare companies, offering top-notch healthcare products, and providing exceptional customer service.About the JobThe Healthcare Services Director will oversee a team of Service Engineers and Sales Representatives, ensuring they meet sales and quality targets...
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Customer Service Supervisor
1 day ago
Lahore, Punjab, Pakistan Retail Professional's Hub Full timeSeniority Level and Employment TypeThis Mid-Senior level position is a Full-time opportunity that requires a proven track record in Retail Management, with a strong focus on Customer Service and Sales.
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Service Quality Director
1 week ago
Lahore, Punjab, Pakistan Marham Full timeJob DescriptionWe are looking for an experienced and proactive Service Quality Director to lead and grow our customer service operations, maintaining high-quality service standards and achieving targets with the team.Main ResponsibilitiesOperational Efficiency: Manage daily customer service activities, including team rosters, workflow optimization, and...
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Customer Support Director
2 weeks ago
Lahore, Punjab, Pakistan Devsinc Full timeDevsinc is a dynamic startup seeking an accomplished Customer Support Director who excels in delivering exceptional customer experiences, thrives in fast-paced environments, and demonstrates expertise in team management.Key Responsibilities:Lead and manage the customer support team to ensure client satisfaction and drive business growthDevelop and refine...
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Customer Experience Director
7 days ago
Lahore, Punjab, Pakistan Marham Full timeWe are seeking a seasoned Customer Experience Director to spearhead our customer service operations. The ideal candidate will maintain exceptional service standards, oversee daily activities, and drive target achievement with the team. This role involves leadership of operations, team management, training, and customer interaction across various...
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Senior IT Sales Director
18 hours ago
Lahore, Punjab, Pakistan Mh Arfah (Pvt.) Ltd Full timeJob Overview: Mh Arfah (Pvt.) Ltd is an established IT Solution & Service Provider delivering innovative IT services across various regions. As a Senior IT Sales Director, you will be responsible for leading and mentoring the IT sales team to enhance performance and drive sales growth.About the Role: The ideal candidate will have 3 years of experience in IT...
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Dispatcher Coordinator
4 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeAbout Us:ACE Customer Services is a company dedicated to providing exceptional customer service through our team of highly skilled and trained professionals.We strive to create a relaxed and family-like office environment where our employees can thrive and grow in their careers.We believe that our employees are our greatest asset, and we invest heavily in...
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Customer Service Executive
3 weeks ago
Lahore, Punjab, Pakistan The First Law Full timeThe First Law is a leader in providing seamless telecommunication, BPO, and call center solutions. We aim to connect businesses and enhance customer experiences. Our services are designed to facilitate effective communication and operational efficiency for our diverse clientele.Role DescriptionThis is a full-time on-site role for a Customer Service Executive...
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Head of Customer Response
18 hours ago
Lahore, Punjab, Pakistan M&S Ventures Full timeThis role is responsible for managing customer interactions, ensuring prompt and effective responses, resolving complaints, and improving overall customer satisfaction. As a Senior Customer Experience Director, you will lead our customer service operations and develop strategies to drive customer satisfaction and loyalty.Responsibilities:Develop and...
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Senior Accounting Director
3 days ago
Lahore, Punjab, Pakistan Arshad Sons Full timeJob Title: Senior Accounting DirectorAbout Arshad SonsArshad Sons is a leading retail organization seeking a highly skilled Senior Accounting Director to oversee all aspects of financial reporting. The ideal candidate will have extensive experience in the financial reporting/general ledger area, with a strong background in supervisory roles.Key...
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Customer Service Executive
4 weeks ago
Lahore, Punjab, Pakistan TRG Full timeTRG is a multinational software house that focuses on prominent market technologies to provide optimal solutions and products tailored to meet clients' business needs. The company empowers enterprises with proactive and multidimensional solutions, automated framework approaches, and business intelligence. TRG emphasizes quality of service, automation,...
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Customer Service Executive
2 weeks ago
Lahore, Punjab, Pakistan MARG101 Full timeDirect message the job poster from MARG101Project Manager @Marg101 || Customer Service Management || Operations || Compliance || KYCCompany DescriptionMarg101 is a platform that generates practical solutions for business problems. We offer a tailored, ready-to-go digital strategy for your business that you can follow to increase revenue and connections.Role...
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Service Excellence Director
18 hours ago
Lahore, Punjab, Pakistan People Full timeAbout the job Service Excellence Director - PeopleRole Overview:The Service Excellence Director will be responsible for leading all aspects of our resort's services, focusing on delivering exceptional guest experiences, driving revenue growth, and maintaining a positive work culture.Key Responsibilities:Drive revenue growth through effective pricing...
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Director of Customer Loyalty Initiatives
6 days ago
Lahore, Punjab, Pakistan Adamjee Life Full timeCompany Overview:Adamjee Life is a leading provider of life insurance solutions, committed to delivering exceptional customer service and building long-term relationships with our customers.Job Description:This is an exciting opportunity to join our team as a Director of Customer Loyalty Initiatives. In this role, you will be responsible for leading the...
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Senior Commercial Account Director
7 days ago
Lahore, Punjab, Pakistan Motive Full timeSales Leadership OpportunityAbout the PositionMotive is seeking a senior sales leader to fill the role of Senior Commercial Account Director. As a member of our global sales team, you will oversee a team of commercial account managers and drive growth in our commercial segment.Your key objectives include meeting revenue targets, developing and implementing...