Customer Service Director

3 days ago


Lahore, Punjab, Pakistan Cheese Engine Full time
About Us

Cheese Engine is a dynamic and growing company that prides itself on delivering exceptional customer service and quality products. We are looking for a talented Customer Service Director to join our team and help us maintain our high standards.

Key Responsibilities
  • Team Leadership: You will lead a team of customer-facing staff, ensuring they have the skills and knowledge to provide outstanding service.
  • Customer Resolution: You will be responsible for resolving customer complaints and concerns in a professional and timely manner.
  • Training and Development: You will develop and implement training programs to enhance staff skills and knowledge.
Requirements
  • Leadership Skills: You will need strong leadership skills to motivate and inspire your team to achieve their best.
  • Communication Skills: You will need excellent communication skills to work effectively with colleagues, customers, and suppliers.
  • Problem-Solving Skills: You will need strong problem-solving skills to resolve customer complaints and concerns efficiently.


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