Customer Engagement Specialist

8 hours ago

Karachi, Sindh, Pakistan beBeeTelecommunications Full time 3,000,000 - 7,000,000
Job Title: Customer Engagement SpecialistWe are seeking an exceptional Customer Engagement Specialist to join our sales team for a telecommunications campaign. As a key member of our team, you will be responsible for delivering outstanding customer experiences and driving sales growth through effective communication and problem-solving skills.About the Role:
  • You will handle incoming calls from customers inquiring about telecommunications products and services.
  • Listen to customer needs, provide information, and offer suitable solutions.
  • Effectively upsell and cross-sell products to maximize sales opportunities.
Key Responsibilities:
  1. Maintain a high level of customer satisfaction through professional and friendly interactions.
  2. Develop strong relationships with customers to build trust and loyalty.
  3. Collaborate with other team members to achieve sales targets.
Requirements:
  • Strong communication and active listening skills.
  • Ability to navigate customer inquiries and resolve issues efficiently.
  • Comfortable working in a fast-paced environment.
What We Offer:
  • Comprehensive training and ongoing support to enhance your skills and knowledge.
  • Opportunities for career growth and advancement based on performance.
  • A collaborative and positive work culture that values teamwork and innovation.

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