Call Center Representative

4 days ago


Lahore, Punjab, Pakistan Tee Blue Talk Services Full time

Tee Blue Talk Services is a leading provider of customer service outsourcing solutions. As a Call Center Representative - Customer Experience, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.

Responsibilities:
  • Providing accurate and complete information to customers in response to their inquiries.
  • Processing orders, returns, and exchanges in accordance with established guidelines.
  • Keeping accurate records of customer interactions and transactions, documenting all relevant information in the CRM system.
Qualifications:
  1. A high school diploma or equivalent, with at least 1-2 years of customer service experience, preferably in a fast-paced contact center environment.
  2. Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
  3. Strong attention to detail and accuracy in data entry and documentation.


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