
Call Center Supervisor
7 days ago
Danish International is seeking skilled Call Center Supervisors to lead our team in Lahore, Pakistan.
About the RoleThe ideal candidate will have a strong background in customer service management, with excellent leadership skills and a proven track record of success in leading high-performing teams.
Job RequirementsVacancies are available for candidates with experience in QA, HR Management, and telemarketing campaigns. A proven track record of success in managing customer service teams is essential.
Candidates with marketing experience in PHP, .Net, ASP Software, web development, web designing, and those from accounts, telecommunications, and network administration backgrounds are encouraged to apply.
An attractive salary package, performance plans, daily, weekly, and monthly bonuses, plus incentives for experienced candidates await successful applicants.
Key Responsibilities:
- Lead a team of customer service representatives
- Develop and implement customer service strategies to improve customer satisfaction
- Monitor and analyze customer feedback to identify areas for improvement
Requirements:
- 3+ years of experience in customer service management
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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