Benefits Program Administrator

9 hours ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Benefits Administration Expert

We are seeking a highly motivated and organized individual to manage and execute employee benefits programs.

This role involves coordinating with employees, vendors, and external stakeholders regarding benefits, accurate records management, and timely communication. The Benefits Program Specialist plays a key role in maintaining employee satisfaction by addressing benefits-related inquiries and ensuring compliance with organizational policies and legal requirements.

Key Responsibilities:

  • Benefits Administration: Assist in the administration of health insurance, and other employee benefits.
  • Vendor Coordination: Collaborate with vendors to resolve employee issues and ensure quick response time.
  • Employee Support: Respond to employee inquiries about benefits programs, enrollment, and eligibility.
  • Enrollment Management: Facilitate open enrollment, new hire onboarding, and life event changes in benefits plans.
  • Compliance: Maintain compliance with regulatory requirements and organizational policies, ensuring accurate documentation and reporting.
  • Data Management: Maintain and update benefits records in HRIS and other systems, ensuring data accuracy and confidentiality.
  • Benefits Assistance: Conduct sessions to enhance employee understanding of available benefits.
  • Reporting: Prepare reports on benefits usage, costs, and trends to support decision-making and program optimization.
  • Process Improvement: Identify opportunities to improve benefits administration processes and enhance employee satisfaction.

Requirements:

You are a detail-oriented and service-focused individual with a strong passion for delivering exceptional customer service and results-driven benefits administration.

Education:

  • Bachelor's degree in Human Resources, Business Administration, or a related field (required).

Experience:

  • Minimum 3 years of experience in benefits administration or a related HR role.
  • Familiarity with HRIS platforms and benefits management systems.

Skills:

  • Basic knowledge of employee benefits programs and regulatory requirements.
  • Strong organizational and time management skills.
  • Excellent communication and customer service abilities.
  • Proficiency in Microsoft Office Suite and data analysis tools.
  • Ability to maintain confidentiality and handle sensitive information professionally.

About This Role:

This position requires a strong understanding of employee benefits programs and regulatory requirements. You will be responsible for managing and executing employee benefits programs, including benefits administration, vendor coordination, employee support, enrollment management, compliance, data management, benefits assistance, reporting, and process improvement.

Why This Job is Important:

This role is critical to maintaining employee satisfaction and ensuring compliance with organizational policies and legal requirements. You will play a key role in addressing benefits-related inquiries and ensuring timely communication with employees, vendors, and external stakeholders.

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