
Customer Service Team Manager
7 days ago
This position is responsible for overseeing the performance of a team of customer service representatives, ensuring that they provide exceptional support to clients. The ideal candidate will possess strong leadership skills and be able to motivate their team members to achieve their goals.
Responsibilities:- The successful candidate will have the ability to guide their team toward achieving outstanding results, utilizing negotiation, teamwork, and motivation techniques.
- They will be required to demonstrate innovative problem-solving skills when making decisions and establish clear objectives for themselves and their team.
- The selected individual will need to analyze work processes and policies to improve efficiency and effectiveness.
- They will also be expected to develop action plans, maximize performance, and provide constructive feedback to their team members.
- A Bachelor's degree in any field, with Call Centre Certification being an asset.
- Minimum 2-3 years of experience as a team leader in a technical program.
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Customer Service Representative
4 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeJob Description:We are seeking a reliable and skilled Customer Service Representative to act as a communication point for emergency and non-emergency calls. Your primary responsibility will be to receive requests, transmit messages, and track vehicles.The ideal candidate must possess excellent communication skills and the ability to remain calm and composed,...
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Dispatcher / Customer Service Executive
3 weeks ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Customer Service Team Lead
1 week ago
Lahore, Punjab, Pakistan ibex. Pakistan Full timeIbex Pakistan is seeking a Customer Service Team Lead to join our Implementation Services department. As a key member of our team, you will be responsible for ensuring exceptional customer service and resolving complex issues.The ideal candidate will have a strong background in customer service and process coordination, with a focus on IT. This role requires...
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Customer Service Team Leader
6 days ago
Lahore, Punjab, Pakistan Indigo HR Consulting Full timeSales Operations Job SummaryWe are looking for a highly skilled sales operations professional to join our team at Indigo HR Consulting. The ideal candidate will have a strong background in sales operations, team leadership, and customer service.Key Job ResponsibilitiesDeveloping and implementing sales strategies to drive business growth.Leading and managing...
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Customer Service Team Lead
7 days ago
Lahore, Punjab, Pakistan Devsinc Full timeDevsinc seeks an experienced Customer Support Manager who excels in team management, passionate about delivering top-notch customer support and skilled in developing strategies to enhance the customer experience.Responsibilities:Lead Customer Support Team: Manage a high-performing team of customer support professionals to deliver exceptional service and...
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Customer Service Team Lead
6 days ago
Lahore, Punjab, Pakistan Abacus Outsourcing Full timeAbout Abacus OutsourcingAbacus Outsourcing delivers tailored customer service solutions to meet the unique needs of our clients.Job SummaryWe are seeking a highly skilled Customer Service Team Lead to oversee the day-to-day operations of our contact center, driving exceptional customer experiences and high-performance teams.Main ResponsibilitiesTeam...
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Customer Service Team Lead
7 days ago
Lahore, Punjab, Pakistan DSD Recruitment Full timeWe are seeking a highly skilled Customer Service Team Lead to oversee and motivate our call center team. As a key member of our operations, you will be responsible for driving performance excellence, exceptional customer service, and meeting business targets.">Key ResponsibilitiesTeam Leadership: Supervise and lead a team of call center agents, ensuring...
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Customer Service Team Member
1 week ago
Lahore, Punjab, Pakistan Geeks Consultancy Full timeJob Title: Customer Service Team MemberWe are seeking a skilled and motivated individual to join our customer service team as a Call Center Executive.About Geeks Consultancy:Geeks Consultancy is a reputable organization in Pakistan, offering a range of services including client services and customer support.Responsibilities:Handle customer inquiries and...
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Customer Service Manager
3 weeks ago
Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full timeCustomer Service Manager Futuro Digital Pvt. Ltd., Pakistan Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience. You will be the key liaison to our UK...
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Customer Service Manager
3 days ago
Lahore, Punjab, Pakistan Excel Solutions (Pvt.) Ltd. Full timeKey ResponsibilitiesTeam Leadership: Manage and motivate a team of customer service representatives to ensure high-quality service delivery.Call Center Operations: Oversee the day-to-day activities of the call center, including staffing, scheduling, and training.Customer Service: Provide excellent customer service through effective communication,...
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Customer Service Team Lead
2 weeks ago
Lahore, Punjab, Pakistan R2G Solutions LLC Full timeWelcome to R2G Solutions LLC, a forward-thinking company that offers exciting career opportunities.Job DescriptionThis is a full-time position as a Customer Service Representative (CSR) where you will be working closely with our internal teams to provide exceptional customer service.You will be responsible for handling inbound and outbound calls, emails, and...
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Customer Service Team Lead
3 days ago
Lahore, Punjab, Pakistan Speed Track Pvt. Ltd. Full timeAbout Speed Track Pvt. Ltd.A Vehicle tracking Industry utilizing latest technology tools, 24 hours monitoring and tracking setup, all of the technologies are imported used in Vehicle Tracking System.Job OverviewThis is an exciting opportunity to join our team as a Customer Service Representative where you will be responsible for providing exceptional...
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Customer Service Team Lead
1 week ago
Lahore, Punjab, Pakistan The Tech Republic Full timeCustomer Service Opportunities in the USThe Tech Republic is looking for experienced professionals to work on our US-based campaigns. As a customer service representative, you will be responsible for handling customer inquiries and providing top-notch support.Key Responsibilities:Respond to customer inquiries via phone, email, or chatResolve customer...
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Team Lead Customer Services
2 weeks ago
Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full timeTeam Lead Customer ServicesServaid Pharmacy (Pvt) Ltd., PakistanResponsible for handling the call center and delivery riders team.Ensure compliance with KPIs of the Home Delivery department.Achieve sales targets as per agreed plans.Handle inbound home delivery requests and customer queries and complaints.Coordinate with the delivery team at stores to ensure...
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Customer Service Manager
2 weeks ago
Lahore, Punjab, Pakistan Changan Auto Lahore Full timeChangan Auto Lahore is a leading automotive company committed to delivering exceptional customer service. We are seeking a dedicated and dynamic Customer Relations Officer to join our team and enhance the overall customer experience.Job DescriptionWe are looking for a professional who can manage and improve the overall customer experience, addressing...
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Customer Service Manager
1 week ago
Lahore, Punjab, Pakistan Tele Wing (Pvt.) Ltd Full timeAt Tele Wing (Pvt.) Ltd, we are seeking highly motivated and organized individuals to join our team as Customer Service Managers. The successful candidates will be responsible for assisting customers with their queries regarding our internet telephone service.We provide necessary training to ensure our employees have the required skills to handle customer...
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Manager It Customer Services
3 days ago
Lahore, Punjab, Pakistan Excellcomm Full timeThe ideal candidate should hold a Bachelor/Master's degree preferably in Computer Sciences. Have a minimum of 4-5 years of experience in Customer Services, preferably in a technical environment. Experience in IT Service Management will be preferred.Should have experience in technical project management and hands-on experience with network, systems,...
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Customer Service Manager Lead
18 hours ago
Lahore, Punjab, Pakistan M&S Ventures Full timeThe ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record in customer service management. The role involves overseeing the customer response team to ensure timely and accurate handling of inquiries, complaints, and service requests.Job Description:Develop and implement customer service policies,...
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Support Services Expert
2 days ago
Lahore, Punjab, Pakistan Joblogic Service Management Software Full timeSupport Services ExpertWe're seeking a highly skilled Support Services Expert to join our team at Joblogic Service Management Software. As a key member of our support services team, you will be responsible for providing exceptional customer service by ensuring seamless data migration and solutions for our clients.The ideal candidate will have excellent...
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Customer Service Operations Manager
1 week ago
Lahore, Punjab, Pakistan Marham Full timeJob OverviewWe are seeking a highly skilled and proactive Customer Service Operations Manager to lead and grow our customer service operations. The ideal candidate will maintain high-quality service standards, manage day-to-day activities, and achieve targets with the team.Main ResponsibilitiesOperational Leadership: Manage daily customer service activities,...