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Contact Center Supervisor
2 weeks ago
The Aga Khan University Hospital is a leading healthcare provider in Pakistan, offering a comprehensive range of medical services to its patients. As a Contact Center Supervisor, you will play a crucial role in ensuring that our patients receive exceptional care and service.
Job SummaryWe are seeking a highly motivated and experienced Contact Center Supervisor to join our team. The successful candidate will be responsible for monitoring and coaching the Contact Center team to achieve performance targets, improving overall quality, efficiency, and productivity. They will also provide assistance to the Coordinator for meeting departmental targets and act as a communication channel between team members and management.
