Customer Service Management

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Customer Service Representative & Taxi DispatcherHorizon Solutions Management Lahore, Punjab, PakistanJob Summary:We are seeking a reliable and customer-focused individual to join our team as a Customer Service Representative & Taxi Dispatcher. This role involves handling customer inquiries, dispatching taxis efficiently, and ensuring excellent service...

Customer Service Manager Futuro Digital Pvt. Ltd., Pakistan Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience. You will be the key liaison to our UK...

Get AI-powered advice on this job and more exclusive features.Established in 1998, Joblogic is the fastest-growing UK-based SaaS company, with offices in the UK, Pakistan, and Vietnam. We have been in the business for over 20 years, currently enjoying significant growth and expanding our operations nationwide. Joblogic is a leading industry in service...

Tech Support Consultant (Data Manipulation)We are looking for a Technical Support Consultant who will be responsible for onboarding our customers by providing data solutions, migrating, and mapping the data while also manipulating data for our existing customers. You will also work closely with developers to write SQL queries to extract data from the Azure...

Key ResponsibilitiesManage the daily operations of the contact center, ensuring that all activities are carried out efficiently and effectively.Lead a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery.Maintain accurate records of attendance, performance, and sales data, using this...

The ideal candidate should hold a Bachelor/Master's degree preferably in Computer Sciences. Have a minimum of 4-5 years of experience in Customer Services, preferably in a technical environment. Experience in IT Service Management will be preferred.Should have experience in technical project management and hands-on experience with network, systems,...

Job Description:We are seeking a highly motivated and customer-focused professional to oversee and enhance our customer service operations.This role is responsible for managing customer interactions, ensuring prompt and effective responses, resolving complaints, and improving overall customer satisfaction.The ideal candidate will have strong leadership...

A highly motivated and results-driven leader is required to oversee and enhance customer service operations. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record in customer service management.Key Responsibilities:Team Management: Train, mentor, and support customer service representatives to...

Sr. Manager Customer Service Master Group of Industries, Pakistan Responsibilities:Develop complaints procedures in writing to be given with mattresses for customers' reference.Develop and implement customer feedback forms and report on their findings on a monthly basis.Develop customer service procedures, policies, and standards and document them.Coordinate...