
Digital Growth Specialist
1 week ago
Ecommerce Manager Job Description
", "We are seeking an experienced E-commerce Manager to lead our online growth. This role focuses on driving sales, enhancing our digital presence, and delivering seamless customer experiences across all platforms.
", "- Develop and execute strategies to drive online sales and order volume.
- Manage and optimize our presence on delivery aggregators and the official website.
- Create and manage promotions, bundles, and online campaigns with aggregator partners.
- Collaborate with marketing to run performance-driven ad campaigns (ROI, ROAS, CAC focused).
- Lead implementation of CRM tools to enhance customer retention and loyalty.
- Monitor KPIs such as sales growth, conversion rates, CLTV, CAC, ROAS, and provide insights to management.
- Ensure excellent customer journey and online ordering experience across all touchpoints.
- Coordinate with design, operations, and logistics teams to ensure smooth fulfillment.
- Stay updated with global e-commerce trends and recommend innovations.
Required Skills and Qualifications
", "- Bachelor's or Master's in Marketing, Business, E-commerce, or related field.
- 4 – 5 years of experience in managing e-commerce operations and growth (preferably in food, QSR, retail, or FMCG).
- Proven track record of managing food aggregators.
- Strong understanding of digital marketing, analytics, and online sales funnels.
- Hands-on experience with Shopify/WooCommerce, CRM systems, and aggregator dashboards.
- Strong analytical skills with ability to interpret data and drive actionable results.
- Passionate about food, desserts, and lifestyle-driven brands.
Benefits
", "", "Others
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