HR Operations Excellence

23 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

HR Operations Excellence

We are seeking an experienced HR professional to join our team in a role that will provide exceptional service delivery throughout the employee lifecycle. As a key member of our Rapid HR Operations team, you will be responsible for managing local office activities, liaising with external authorities, and providing insights for Talent Consultants and Talent Development.

Your Key Responsibilities:

  • Manage local office activities, including employee documentation and other ad hoc local requirements.
  • Manage medical insurance enrollment/deletion and support employees with insurance queries.
  • Provide insights for Talent Consultants and Talent Development via the HR Operations Manager.
  • Liaise with Managed Services/HR and act as an escalation point.
  • Handle HR matters, escalating sensitive cases to the HR Operations Manager.
  • Guide and manage involuntary separations, including terminations and dismissals, advising on exit packages and legal implications.
  • Work with counselors on performance management cases and probation dismissals.
  • Provide coaching to build counselor capability in performance management and talent development.
  • Ensure support for operational areas like PIPs and exits.
  • Support Employee Relations cases such as disciplinary actions and grievances.
  • Deliver induction sessions and WTEY for new joiners.

Skills And Attributes For Success:

  • Bachelor's degree in HR or a related field.
  • 4+ years' HR operations experience within a professional services firm or complex organization.
  • Experience working cross-border within the MENA region.
  • Experience with Shared Services and large-scale projects.
  • Fluent English communication skills, both written and verbal.
  • Negotiation and challenge skills.
  • Proficiency in Excel, Word, PowerPoint.
  • Relationships or experience managing Labor and Social Security Offices.
  • Capability to manage negotiations and legal cases with authorities.
  • Extensive experience in Employee Relations and Exits.

About Us:

We seek entrepreneurs with confidence to develop and promote strategic visions, both internally and externally. You should be business-savvy, innovative, and motivated to create your journey.


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