Customer Success Trainer

7 hours ago


Lahore, Punjab, Pakistan Glow Full time

About Glow

At Glow, we believe that insurance should be simple, intuitive, and accessible to everyone. Our digital platform makes it possible for small business owners to get the right coverage for their needs, without breaking the bank.

The Challenge:

As a Sales Enablement Trainer, you'll be tasked with equipping our sales team with the skills and knowledge needed to succeed in the SaaS environment. This requires creativity, innovative thinking, and a deep understanding of the sales process.

Key Responsibilities:

  • Training Development & Delivery: Design and deliver comprehensive training programs that meet the needs of our SaaS sales team, including onboarding, continuous education, product knowledge, and sales skills training.
  • Sales Playbook Creation: Develop and maintain a sales playbook that includes best practices, objection handling, value propositions, and effective communication strategies to enhance the sales process.
  • Coaching & Feedback: Provide coaching and feedback to sales representatives, focusing on skill improvement, performance feedback, and ongoing development to drive individual and team success.
  • Content Management: Manage sales enablement content, including training materials, guides, and presentations, ensuring all resources are up-to-date and easily accessible.
  • Performance Measurement: Monitor the effectiveness of training programs through feedback, assessments, and performance metrics. Continuously refine training strategies based on data and feedback.
  • Collaboration: Collaborate with sales leadership, marketing, and product teams to align training content with current product offerings, sales strategies, and market trends.
  • Sales Tools Proficiency: Train the sales team on using CRM systems, sales engagement tools, and other technologies that improve productivity and performance.

Requirements:

  • Experience: 3+ years of experience in sales enablement, training, or sales coaching within a SaaS company. Proven track record of designing and delivering impactful sales training programs.
  • Sales Acumen: Deep understanding of the SaaS sales process, including prospecting, qualifying, and closing techniques. Ability to translate sales strategies into actionable training content.
  • Communication Skills: Exceptional presentation, facilitation, and communication skills, with the ability to engage and motivate sales professionals at all levels.
  • Analytical Mindset: Strong analytical skills with the ability to measure training effectiveness and make data-driven improvements. Proficiency in using CRM tools and sales performance analytics.
  • Problem-Solving: A proactive, self-starter with a passion for continuous improvement and the ability to adapt to changing business needs in a fast-paced environment.
  • Leadership: Ability to influence and drive change within the sales organization. Experience in working with cross-functional teams and senior leadership.
  • Education: Bachelor's degree in Business, Marketing, Education, or a related field is preferred.


  • Lahore, Punjab, Pakistan Selecta Sol Full time

    About Our CompanySelecta Sol Services is a leading provider of digital marketing, Odoo ERP, CRM, software development, marketing automation, SEO, web development, media creation, and content writing services. We are passionate about delivering innovative technology solutions that drive business growth and success.Job SummaryThis is a full-time on-site...


  • Lahore, Punjab, Pakistan Infostack Tech Full time

    We are seeking a Customer Success Manager to join our team at Infostack Tech. The ideal candidate will have a passion for delivering exceptional customer experiences and building long-term relationships.Key ResponsibilitiesProvide exceptional customer support and feedback to ensure long-term relationships.Collaborate with cross-functional teams to resolve...


  • Lahore, Punjab, Pakistan She Means Work Full time

    Job Title: Customer Success Manager">We are seeking a customer-focused sales professional to join our team as a Customer Success Manager. In this role, you will be responsible for building and maintaining strong relationships with customers, identifying new business opportunities, and driving sales growth. With excellent communication skills and a proven...


  • Lahore, Punjab, Pakistan Selecta Sol Full time

    **About Us**Selecta Sol is a Lahore-based digital marketing and software development company specializing in Odoo ERP, CRM, marketing automation, SEO, web development, media creation, and content writing.**Role Overview**We are seeking a skilled Customer Success Executive to join our team in Lahore. As a Customer Success Executive, you will be responsible...


  • Lahore, Punjab, Pakistan SolutionInn Full time

    The ideal candidate for this role will have proven experience in customer service, account management, or customer success, with strong analytical skills and the ability to identify trends and patterns in customer feedback.RequirementsExcellent communication and interpersonal skills.Ability to empathize with customers and provide creative solutions to their...


  • Lahore, Punjab, Pakistan Programmers Force Full time

    Programmers Force Career OpportunityA collaborative and fast-paced work environment awaits an experienced Senior Customer Success Specialist with a technical background to join our team. The ideal candidate will have at least 5 years of experience in customer success or client-facing roles, with exposure to product support being a significant...


  • Lahore, Punjab, Pakistan Gsspak Full time

    Training ProgramsGsspak requires a skilled Trainer in Health and Safety to design and deliver training programs that cater to the diverse needs of our employees. The ideal candidate will possess a strong background in health and safety regulations and a proven track record of delivering effective training sessions.About the CandidateThe successful candidate...


  • Lahore, Punjab, Pakistan Confiz Limited Full time

    We are looking for a highly motivated and experienced Business Development Manager to join our team at Confiz Limited. The ideal candidate will have a proven track record of success in sales, account management, and customer success within SAAS organizations.Main Responsibilities:Develop and implement sales strategies to drive revenue growth.Closely work...


  • Lahore, Punjab, Pakistan DBS Solutions Full time

    Company OverviewAt DBS Solutions, we're dedicated to delivering exceptional customer experiences that drive success and growth.


  • Lahore, Punjab, Pakistan HR Force International Full time

    Are you a customer-focused professional looking for a new challenge? We are seeking a Customer Success Advocate to join our team at HR Force International. As a key member of our support team, you will be responsible for maintaining a high level of customer engagement and satisfaction through effective communication and issue resolution.Key...


  • Lahore, Punjab, Pakistan Tech Bridge Consultancy Full time

    Job OverviewTech Bridge Consultancy is seeking an experienced Customer Support Executive to play a key role in driving customer satisfaction and business growth.The successful candidate will have a strong background in customer support, with expertise in handling email interactions and utilizing sales experience to convert support interactions into sales...


  • Lahore, Punjab, Pakistan FAB Engineering Solution Full time

    About the Job: We are seeking a customer success associate to join our sales team. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.


  • Lahore, Punjab, Pakistan Selecta Sol Full time

    OverviewSelecta Sol is a leading digital marketing and software development company based in Lahore.Our team specializes in Odoo ERP, CRM, marketing automation, SEO, web development, media creation, and content writing.We are looking for a Customer Success Executive to join our team in Lahore.This is a full-time on-site role that requires ensuring customer...


  • Lahore, Punjab, Pakistan vFairs Full time

    vFairs Company Overview">vFairs is a cutting-edge online events platform that allows organizations to reach global audiences at scale.Our Values">We are built on values of inclusivity, innovation, accountability, and transparency, with no ceiling on individual growth and development.Job Requirements">We are seeking an experienced Project Support Associate to...


  • Lahore, Punjab, Pakistan Programmers Force Full time

    We are seeking a proactive and results-driven Client Satisfaction Specialist to ensure customer satisfaction and drive the successful adoption of our solutions.Key Responsibilities:Foster strong client relationships through exceptional communication and interpersonal skills.Solve complex problems and resolve conflicts with ease.Stay up-to-date with CRM tools...


  • Lahore, Punjab, Pakistan Clean and Green Services Full time

    Customer Success Team LeadClean and Green Services is a forward-thinking organization looking for a highly motivated Customer Success Team Lead to join our team.The successful candidate will be responsible for leading a team of customer-facing professionals, providing guidance and support to ensure high-quality customer service, and maintaining accurate...


  • Lahore, Punjab, Pakistan Software Finder Careers Full time

    At Software Finder Careers, we're committed to empowering our customers to make informed decisions about their software solutions. As our esteemed Assistant Manager Customer Success, you'll play a crucial role in leading a team of SaaS Sales Development Specialists towards delivering exceptional results.Responsibilities• Foster a collaborative and...


  • Lahore, Punjab, Pakistan HR Ways Full time

    Job OverviewWe are seeking a skilled Customer Success Business Partner to join our team at HR Ways. As a key member of our organization, you will play a crucial role in ensuring the success of our customers by delivering exceptional service and support.Your primary responsibility will be to engage with customers through online calls, provide timely support,...


  • Lahore, Punjab, Pakistan Joblogic Service Management Software Full time

    Joblogic Service Management Software is looking for a highly motivated Software Customer Success Specialist to join our team. As a Software Customer Success Specialist, you will be responsible for ensuring our customers achieve their goals by providing exceptional support and guidance.Key Responsibilities:Work closely with customers to understand their needs...


  • Lahore, Punjab, Pakistan Corptax Solutions Full time

    We are seeking a highly skilled Sales and Marketing Specialist to join our team at Corptax Solutions.The ideal candidate will have a strong background in marketing and sales, with excellent communication and customer service skills.The Sales and Marketing Specialist will be responsible for developing and executing sales strategies, building relationships...