Customer Success Partner

15 hours ago


Lahore, Punjab, Pakistan vFairs Full time

vFairs Company Overview

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vFairs is a cutting-edge online events platform that allows organizations to reach global audiences at scale.

Our Values

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We are built on values of inclusivity, innovation, accountability, and transparency, with no ceiling on individual growth and development.

Job Requirements

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We are seeking an experienced Project Support Associate to join our team. As a Project Support Associate, you will be responsible for ensuring the success of vFairs customers throughout their subscription period.

Your Key Responsibilities

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  • Customer Onboarding: You will own and manage the customer onboarding process to ensure a seamless experience.
  • Relationship Building: You will build and maintain strong relationships with customers to foster loyalty and trust.
  • Customer Loyalty Strategies: You will develop strategies to increase customer loyalty and retention.
  • Product Adoption: You will work with customers to increase product adoption and usage.

Requirements

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You must be willing to take ownership of customer relationships and strive for excellence in all interactions. You may be required to work weekends and public holidays to ensure customer support is available 24/7.


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