Customer Success Business Partner

7 hours ago


Lahore, Punjab, Pakistan HR Ways Full time
Job Overview

We are seeking a skilled Customer Success Business Partner to join our team at HR Ways. As a key member of our organization, you will play a crucial role in ensuring the success of our customers by delivering exceptional service and support.

Your primary responsibility will be to engage with customers through online calls, provide timely support, and follow up with in-trial users to ensure their satisfaction and retention. You will also develop and implement strategies to increase customer satisfaction and retention, ensuring a high renewal rate.

In this role, you will have the opportunity to work closely with cross-functional teams to gather and relay customer feedback to the product and development teams to help improve our offerings. Your passion for helping customers and ensuring their success makes you an ideal fit for this position.



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