Customer Service Specialist

1 week ago

Rawalpindi Cantonment, Pakistan beBee Careers Full time
Customer Service Representative

We are looking for a professional and efficient Customer Service Representative to handle inbound customer calls. This role requires excellent communication skills in English and the ability to multitask, stay organised, and work well under pressure.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate information and maintain detailed records of interactions.
  • Maintain consistent service quality by adhering to company policies and procedures.
Job Specification

The ideal candidate will possess strong CRM skills, basic computer proficiency, and familiarity with CRM systems.

Additionally, the successful candidate will have six months of call center experience and be able to communicate effectively with customers.

Benefits

This role offers the opportunity to work in a fast-paced environment, develop new skills, and contribute to the success of our team.

Requirements
  1. Candidate should have CRM skills.
  2. Excellent communication skills in English.
  3. Ability to multitask, stay organised, and work well under pressure.
  4. Six months of call center experience is a plus.
  5. Basic computer proficiency and familiarity with CRM systems.

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