Service Registration Expert

3 days ago


Islamabad, Islamabad, Pakistan Ovex Technologies Pvt. Ltd Full time

About Ovex Technologies Pvt. Ltd

Ovex Technologies Pvt. Ltd is a leading technology company that provides innovative solutions to its clients. We are seeking an experienced Contract Specialist to join our team.

Key Responsibilities:

  • Manage service agreements and registrations for partners and clients.
  • Register Service agreements presented by Manufacturers to partners, as well as registration changes requested by clients and partners.
  • Coordinate registration summaries and distribution of fully executed agreements to internal and external customer groups.
  • Resolve discrepancies in registrations and contracts.
  • Proactively manage customer information including additions, moves, and changes up-to-date within the registration and asset database.
  • Rretrieve registration confirmations from vendors and resolve inconsistency of registration data from vendors/manufacturers side.
  • Gather missing information from Sales Rep and internal departments.
  • Suggest Sales Reps to generate RMA (Return Material) for incompatible warranty part numbers being ordered by providing them with the compatible warranty part number(s) for the H/W.
  • Compensate managers and all salespeople engaged in the Service Renewal process.

Requirements:

  • Excellent English communication skills.
  • Excellent Knowledge in computer hardware & Software applications.
  • Team Work and Motivational skills.
  • Proficiency in MS Excel.
  • Have knowledge of software Licensing + Microsoft Software + Adobe Software + Latest Hardware in computers.


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