
Guest Experience Coordinator
4 days ago
We are seeking a key professional to deliver exceptional guest experiences. This role involves ensuring seamless, high-class service and providing strategic direction for continuous improvement.
Responsibilities:- Analyse customer feedback and provide insights for enhancements
- Respond to guests' needs and anticipate their requirements
- Actively listen and resolve complaints efficiently
- Promote all amenities and programmes offered
- Direct and manage the guest relations team to ensure adherence to standards
- Proven working experience in guest relations management
- Working experience in hospitality
- Adequate knowledge of personalised services principles and processes
- Experience with needs assessment techniques, quality standards, and satisfaction evaluation techniques
- Familiarity with industry trends
- Proficiency in English, multilingualism an asset
The ideal candidate will possess excellent communication skills, be proactive and results-driven.
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Guest Services Coordinator
2 days ago
Lahore, Punjab, Pakistan beBeeHospitality Full time 5,000,000 - 7,500,000Job Title: Guest Relations OfficerAbout the JobThis role involves managing guest relations, ensuring seamless check-in/check-out processes, and providing exceptional customer service. As a Guest Relations Officer, you will be responsible for welcoming guests, addressing queries and complaints efficiently, and coordinating with various departments to meet...
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Guest Experience Ambassador
5 days ago
Lahore, Punjab, Pakistan beBeeHospitality Full time 600,000 - 1,200,000Job SummaryAs a Customer Service Representative, you will be responsible for delivering exceptional guest experiences through personalized service and seamless interactions.Key ResponsibilitiesProvide warm welcomes and efficient check-in/check-out processes to ensure guests feel valued and appreciated.Maintain positive relationships with guests by addressing...
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Guest Services Coordinator
4 days ago
Lahore, Punjab, Pakistan beBeeCustomerService Full time 4,000,000 - 8,000,000Job Title: Guest Services CoordinatorAbout the JobWe are seeking a highly organized and customer-focused Guest Services Coordinator to join our team. The successful candidate will be responsible for overseeing the lobby area, ensuring it remains clean, organized, and aligned with the building's decorum.Coordinate with housekeeping staff to ensure timely...
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Guest Experience Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeCustomerService Full time 150,000 - 250,000Job Description:We are seeking a highly skilled Guest Relations Officer to join our team. The ideal candidate will have excellent customer service skills and be able to provide exceptional guest satisfaction.This role is responsible for managing guest relations, handling customer service inquiries, and overseeing receptionist duties. Daily tasks include...
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Guest Relation Manager
2 days ago
Lahore, Punjab, Pakistan HR Outsourcing and Consulting Full timeMinimum RequirementsProven working experience as guest relations managerWorking experience in hospitalityAdequate knowledge of personalised services principles and processesExperience with needs assessment techniques, quality standards and satisfaction evaluation techniquesFamiliarity with industry's latest trendsHands on experience with guest relationship...
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Guest Relations Professional
2 days ago
Lahore, Punjab, Pakistan beBeeGuestRelations Full time $60,000 - $80,000Job Title: Guest Relations ProfessionalKey Responsibilities:Deliver extraordinary guest experiences, ensuring seamless and upscale service delivery.Anticipate guests' needs through active listening and prompt issue resolution, exceeding their expectations in a fast-paced environment.Effectively coordinate communication between guests and staff to guarantee...
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Guest Relations Officer
5 days ago
Lahore, Punjab, Pakistan Amanah Mall Full timeKey ResponsibilitiesWelcome guests upon arrival and assist with check-in/check-out processes.Maintain positive guest relations by addressing queries, complaints, and special requests efficiently.Coordinate with housekeeping, maintenance, and other departments to ensure guest requirements are met.Provide information about services, amenities, and local...
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Guest Relations Officer
5 days ago
Lahore, Punjab, Pakistan Amanah Mall Full time 300,000 - 600,000 per yearKey Responsibilities:Welcome guests upon arrival and assist with check-in/check-out processes.Maintain positive guest relations by addressing queries, complaints, and special requests efficiently.Coordinate with housekeeping, maintenance, and other departments to ensure guest requirements are met.Provide information about services, amenities, and local...
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Guest Services Representative
2 weeks ago
Lahore, Punjab, Pakistan beBeeGuest Full time $1,560 - $15,600We are seeking a highly skilled and customer-focused Guest Services Representative to join our team in Lahore, Pakistan. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests and ensuring their needs are met during their stay.Key Responsibilities:Greet guests upon arrival and assist with check-in...
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Guest Relations Officer
2 weeks ago
Lahore, Punjab, Pakistan SteakAway Full timeCompany DescriptionStep inside the world of SteakAway, where dedication meets flavor in the pursuit of excellence. Experience the heartbeat of our brand through the eyes of our passionate team. From the bustling kitchen to the dynamic office environment, discover the energy, hard work, and joy that drive us every day.Role DescriptionThis is a full-time...