Customer Experience Champion
12 hours ago
SolutionInn is seeking a skilled Customer Retention Specialist to enhance customer satisfaction, reduce churn, and optimize business growth.
Key Responsibilities- Engage with customers to understand their concerns, analyze reasons for website abandonment, and implement strategies to retain customers.
- Develop and implement effective retention plans to reduce churn and increase customer loyalty.
- Collaborate with the sales and marketing teams to design targeted campaigns for retaining high-value customers.
- Analyze customer behavior and abandonment patterns at various stages of the buyer journey.
- Compile reports and actionable insights from customer feedback to assist in improving products and services.
- Candidate should have a bachelor's degree in Business Administration, Marketing, Communication, or a related field.
- Proven experience in customer service, account management, or customer success.
- Strong analytical skills with the ability to identify trends and patterns in customer feedback.
- Excellent communication and interpersonal skills.
- Ability to empathize with customers and provide creative solutions to their problems.
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Customer Experience Associate
2 days ago
Lahore, Punjab, Pakistan ASK Development Limited Full timeAbout the Role:We are looking for an experienced Customer Experience Associate to join our team at ASK Development Limited. As a Customer Experience Associate, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Main Responsibilities:Address customer complaints and resolve...
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Customer Experience Coordinator
1 day ago
Lahore, Punjab, Pakistan Pixx Tech Full timePixx Tech is committed to delivering exceptional customer experiences, and we are seeking a Customer Experience Coordinator to join our team. In this role, you will be responsible for managing customer interactions across various channels, including social media, email, and phone.Our ideal candidate will have a strong background in business and information...
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Customer Experience Head
11 hours ago
Lahore, Punjab, Pakistan Devsinc Full timeAbout the RoleWe are looking for an accomplished Customer Support Manager to join our team. The successful candidate will have 7+ years of experience in customer support, with at least 3 years in a managerial role. They will be responsible for leading and managing the customer support team, developing and refining customer support strategies, processes, and...
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Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan Stylo Pvt Ltd Full timeAbout the JobWe are seeking an experienced Customer Experience Specialist to join our team at Stylo Pvt Ltd. In this role, you will play a key part in developing and implementing loyalty programmes that drive customer engagement and retention.Responsibilities include managing programme operations, analysing customer data and insights, and collaborating with...
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Customer Experience Representative
12 hours ago
Lahore, Punjab, Pakistan Black Lion Software Full timeJob OverviewAt Black Lion Software, we are seeking a skilled Customer Experience Representative to professionally engage with customers and clients through chat platforms or live chat on websites. This role requires exceptional English communication skills to address inquiries, resolve issues, and provide information and assistance while maintaining a...
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Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan Zameen Full timeAbout Us:Zameen.com is Pakistan's leading online real estate platform, connecting buyers and sellers nationwide and globally.We're now seeking a passionate Customer Experience Specialist to join our dynamic team. As a Customer Experience Specialist, you'll play a key role in ensuring seamless deal closures and exceptional customer experiences.Your...
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Customer Experience Associate
11 hours ago
Lahore, Punjab, Pakistan Titlis Pharma Full timeCustomer Service Expert WantedWe are seeking a skilled Customer Experience Associate to join our team at Titlis Pharma.The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of our product line.This is an exciting opportunity for someone who is eager to learn and grow with our company.In...
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Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan ibex. Full timeJob OverviewIbex is seeking an exceptional Customer Support Executive to provide top-notch assistance to our clients. As a key member of the Operations department, you will be responsible for delivering outstanding customer experiences through written and verbal communications.The ideal candidate will possess excellent problem-solving skills, strong...
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Customer Experience Specialist
1 day ago
Lahore, Punjab, Pakistan Transpotech Services Full timeSalary and BenefitsOur salary range is competitive, and we offer a comprehensive benefits package, including medical benefits, life insurance, and a provident fund. We also provide opportunities for professional development and growth within the company.ResponsibilitiesMonitor calls and emails sent by customer support agents to clients.Evaluate customer...
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Customer Experience Manager
11 hours ago
Lahore, Punjab, Pakistan Go Travels Full timeWhy Join Us?Go Travels is a leading player in the travel industry, committed to delivering exceptional customer experiences and driving business success. By joining our team, you will become part of a vibrant community of sales professionals who share your passion for delivering outstanding results and making a difference in the lives of our customers.With a...
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Customer Experience Manager
2 days ago
Lahore, Punjab, Pakistan Transpotech Services Full timeJob DescriptionKey Responsibilities:Conduct thorough evaluations of customer support interactions, ensuring that agents adhere to established performance metrics and quality standards.Provide actionable feedback to customer service representatives, highlighting areas for improvement and opportunities for growth.Collaborate with the training team to identify...
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Customer Experience Associate
2 days ago
Lahore, Punjab, Pakistan RAPIDLINE DOCUMENT CLEARING SERVICES LLC Full timeAbout the Role:We are seeking a highly skilled Service Delivery Specialist to join our team at Rapidline Immigration. The successful candidate will be responsible for maintaining strong relationships with clients after the sale, ensuring they are updated on the status of their processes and that all necessary documentation is in order.Responsibilities:Client...
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Customer Experience Innovator
4 days ago
Lahore, Punjab, Pakistan Educative Inc Full timeAbout UsWe are Educative Inc, a leading provider of interactive learning platforms for software developers. Our mission is to empower developers to stay ahead of the curve in modern technology.Our interactive courses are designed to teach developers the skills employers demand. With in-browser coding environments and interview-focused assessments, learners...
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Customer Experience Coordinator
4 days ago
Lahore, Punjab, Pakistan ibex Full timeJob DescriptionWe are looking for a highly skilled Social Media Coordinator to join our team at ibex. As a key member of our Operations department, you will play a vital role in shaping our online presence and customer engagement strategy.Key ResponsibilitiesManage and maintain our social media accounts, ensuring they accurately reflect our brand and...
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Customer Experience Quality Manager
4 days ago
Lahore, Punjab, Pakistan Planlab solution Full timeCustomer Experience Quality Manager Job Overview:We are seeking an experienced Customer Experience Quality Manager to lead our quality assurance efforts at Planlab Solution. As a key member of our customer support department, you will be responsible for developing and implementing quality control processes to ensure exceptional customer experiences.Your Key...
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Design Champion Lead
4 days ago
Lahore, Punjab, Pakistan Avanceon Middle East & South Asia Full timeAbout the RoleThis is an exciting opportunity to work with one of the biggest manufacturers in the world in a variety of segments. As a Senior Design & Application Engineer at Avanceon, your responsibilities will include:Main ResponsibilitiesDesign, configuration, integration, and implementation of process control solutions.Develop electrical and control...
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Inbound Customer Experience Specialist
11 hours ago
Lahore, Punjab, Pakistan Ibex Dynamics Full timeAbout Our CompanyIbex Dynamics is a dynamic company that offers flexible working hours to its employees. We are looking for an experienced Inbound Customer Service Representative to join our team in Pakistan.Job SummaryThe successful candidate will be responsible for handling customer calls and inquiries in a professional and courteous manner. They should...
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Customer Experience Specialist
4 days ago
Lahore, Punjab, Pakistan Grow More (Gulberg-Lahore) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our sales and support team as an Xfinity Agent. As a key member of our team, you will be responsible for providing exceptional customer service, resolving technical issues, and educating customers on available Xfinity products and services.Key Responsibilities:Handle...
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Customer Experience Solutions Specialist
11 hours ago
Lahore, Punjab, Pakistan Expertflow LLC Full timeAbout UsExpertflow LLC develops Cloud Contact Center Software, empowering businesses to deliver exceptional customer experiences via phone, email, chat, and video from anywhere in the world.Job DescriptionPresentation of our product offerings to prospective customers through live demos, webinars, and technical workshops to foster meaningful relationships and...
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Customer Experience Specialist in E-Commerce
11 hours ago
Lahore, Punjab, Pakistan DesignCoffers Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at DesignCoffers. The successful candidate will have expertise in Fiverr, Upwork, and PeoplePerHour and be able to communicate effectively with customers in a remote work environment.Key Responsibilities:Customer Service: Provide excellent customer service and...