
Customer Service Operations Coordinator
3 days ago
R&I Electrical Appliances is looking for a detail-oriented and organized CSOC to coordinate day-to-day customer service operations. This key role requires a strong focus on delivering exceptional customer satisfaction, streamlining processes, and ensuring seamless interactions between teams.
Main Responsibilities- Coordinating customer service activities: Manage and prioritize tasks to ensure efficient delivery of customer service, including responding to customer inquiries and resolving issues.
- Improving operational efficiency: Analyze processes and workflows to identify areas for improvement, resulting in enhanced productivity and reduced costs.
- Collaborating with departments: Work closely with sales, marketing, and logistics teams to ensure seamless customer service delivery and promote cross-functional collaboration.
- Organizational skills: Proven ability to prioritize tasks, manage time effectively, and meet deadlines.
- Communication skills: Excellent verbal and written communication skills to engage with customers, colleagues, and stakeholders.
- Analytical skills: Strong analytical and problem-solving skills to identify opportunities for improvement and optimize processes.
- Attention to detail: Meticulous attention to detail to ensure accuracy and precision in all aspects of customer service operations.
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Customer Service and Operations Coordinator
1 hour ago
Karachi, Sindh, Pakistan Horizon Tech Full timeJob OverviewHorizon Tech is seeking a highly organized and proactive Sales and Operations Support Specialist to join our team. This role is vital to ensuring smooth operations and exceptional customer service by managing order processing, shipping logistics, inventory inquiries, and client communications.Key Responsibilities:Process customer orders promptly...
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Customer Service Coordinator
7 days ago
Karachi, Sindh, Pakistan Limton Innovative Systems Full timeJob OverviewLimton Innovative Systems is seeking a highly skilled Customer Service Coordinator to join our team. This role involves providing exceptional customer service, resolving complaints, and ensuring timely resolution of technical issues.In this position, you will be responsible for coordinating with customers, field engineers, and in-house engineers...
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Operational Services Coordinator
3 days ago
Karachi, Sindh, Pakistan Wackenhut Pakistan (Pvt) Ltd Full timeJob DescriptionThe successful candidate will be responsible for assisting the General Manager in handling operational administration, implementation of policies, processes, and programs of Facility Services Operations.About UsAt Wackenhut Pakistan (Pvt) Limited, we pride ourselves on providing exceptional security and allied services to our clients. We...
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Customer Service Operations Lead
7 days ago
Karachi, Sindh, Pakistan hHELIOS Full timeAt hHELIOS, we are seeking a Customer Service Operations Lead to oversee the processing department and enhance current processes.Job ResponsibilitiesDeal directly with customers via phone, email, or face-to-face interactions.Respond promptly and thoroughly to customer inquiries.Resolve customer complaints efficiently.Obtain and evaluate relevant information...
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Customer Service Operations Manager
4 days ago
Karachi, Sindh, Pakistan Pro Work Technical Services Full timeJob Title: Customer Service Operations ManagerAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan. With over 10 years of experience, we work with large enterprise companies internationally.Key ResponsibilitiesCall Center Leadership:Supervise and lead a team of call center agents to achieve sales targets and provide...
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Head of Customer Services Operations
6 days ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeAbout the RoleWe are seeking an accomplished Head of Customer Services Operations to join our team at Sui Southern Gas Company Limited. This critical role involves managing various aspects of customer services, including sales, billing, and customer service delivery.The successful candidate will be an exceptional leader with outstanding communication skills....
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Customer Service Director
17 hours ago
Karachi, Sindh, Pakistan J & P Coats Pakistan Full timeJob Description: The Customer Service Director is responsible for developing and implementing customer service strategies that meet business objectives. Key responsibilities include dealing with customer complaints, investigating root causes, and providing solutions within defined timelines. This role requires close coordination with QA and Operation teams...
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Logistics Operations Coordinator
3 days ago
Karachi, Sindh, Pakistan Human Resource Diversity Full timeJob DescriptionWe are seeking a skilled Logistics Operations Coordinator to direct or coordinate production, purchasing, warehousing, distribution, or financial forecasting services to limit costs and improve accuracy, customer service, or safety.Key Responsibilities:Examine existing procedures or opportunities for streamlining activities to meet product...
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Customer Service Operations Director
5 days ago
Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeJob Overview">We are seeking a highly skilled and experienced Customer Service Operations Director to join our team at Sybrid (Pvt) Ltd - A Lakson Group Company.">About the Role">The successful candidate will be responsible for supervising complete sales operations, managing and achieving sales targets, planning and developing new methods to improve call...
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Customer Service Operations Manager
4 days ago
Karachi, Sindh, Pakistan Ismar Full timeThe ideal candidate will be responsible for overseeing the day-to-day operations of our Customer Service Offices nationwide. This includes ensuring that exceptional customer satisfaction is consistently delivered through first-line services.Key responsibilities include:Managing countrywide Customer Service Offices.Ensuring seamless customer...
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Customer Service and Relationship Manager
3 days ago
Karachi, Sindh, Pakistan ELN - Limited Full timeAbout the RoleWe are seeking a proactive and friendly individual to take ownership of customer services and relationship management. This role will involve handling inquiries, generating leads, and coordinating with internal teams.Main ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and engagement.Build strong relationships...
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Retail Operations Coordinator
6 days ago
Karachi, Sindh, Pakistan Marz Natural Full timeAbout the JobWe are seeking a Retail Operations Coordinator to assist in the daily operations of our e-commerce platform, ensuring efficient order fulfillment and excellent customer service.Responsibilities:Assist in managing the online store's operations, including inventory management and order fulfillment.Provide exceptional customer service through...
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Senior General Manager – Customer Services
3 weeks ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeSeptember 09, 2024JOB DETAILS:Qualification & Experience:Engineering/Management Graduate (16 years of education) or Accounting Professional with 17 years of post-qualification experience including 5 years' experience in senior management/leadership role. Experience of working in Oil & Gas / Public Sector shall be preferred.Age: Should not exceed 57...
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Karachi, Sindh, Pakistan PTCLal Full timeCustomer Service and Business Operations Experts are essential to PTCL Group's success. As a key member of our team, you will oversee the daily operations of our customer service department, focusing on copper-to-fiber transitions to ensure seamless delivery of high-quality services. Your responsibilities will include:Main ObjectivesImprove installation...
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Customer Service Executive
2 days ago
Karachi, Sindh, Pakistan IDEMIA Group Full timeSelect how often (in days) to receive an alert:At IDEMIA, we aim to offer our employees a dynamic and exciting environment where you have opportunities for career growth and professional development.Internal mobility is a great way for you to energize your career and to build your personal brand. It's also a great way to explore other functions, professions...
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Audit Services Coordinator
6 days ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeWelcome to Sui Southern Gas Company Limited, where we strive for excellence in gas supply and services. We are currently seeking a highly motivated and experienced Audit Services Coordinator to join our team.Fresh MBA / ACCA or BBA / MCOM graduates with at least 02 years of relevant experience in auditing and financial analysis are encouraged to apply for...
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Karachi, Sindh, Pakistan Cambridge Garment Industries Full timeWe are seeking a results-driven individual to join our team as a Customer Service and Retail Operations Manager at Cambridge Garment Industries. In this role, you will be responsible for delivering exceptional customer service, managing inventory, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, respond to customer...
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Operations Coordinator
7 days ago
Karachi, Sindh, Pakistan Health And Nutrition Development Society (HANDS) Full timeHealth And Nutrition Development Society (HANDS) is a dynamic organization that requires a skilled Operations Coordinator to join its team.Key Responsibilities:Maintain accurate records of procurement-related matters.Coordinate with vendors to obtain rates and conduct market surveys.Negotiate with external vendors to secure advantageous terms.Ensure a smooth...
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Support Services Coordinator
3 days ago
Karachi, Sindh, Pakistan Anjum Asim Shahid Rahman Full timeAre you a highly organized and detail-oriented individual looking for a new challenge? We are seeking a Support Services Coordinator to join our team at Anjum Asim Shahid Rahman.ResponsibilitiesCoordinate support services including administrative tasks.Develop and maintain relationships with stakeholders.Provide exceptional customer service.In return for...
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Customer Service Representative Senior
6 days ago
Karachi, Sindh, Pakistan Limton Innovative Systems Full timeAbout the Role:We are looking for a highly organized and motivated Sales Coordinator to join our team at Limton Innovative Systems. This individual will be responsible for managing sales orders, coordinating customer communication, and providing exceptional service.Key Responsibilities:Process Orders: Efficiently manage and process sales orders, ensuring...