
Customer Service Engineer
2 days ago
Mushawarsolutions is seeking a highly motivated and organized individual to join our Product Support Team as a frontline solution engineer. The ideal candidate must have excellent analytical and technical skills, as well as the ability to communicate effectively.
Key Responsibilities- First point of contact for all internal/external customers
- Provide Level 1 support and troubleshoot customer queries
- Support clients through all communication mediums
- Provide solutions on the raised queries or escalate to Level 2 support
- Create tickets in the portal with complete requirements & assign tasks to relevant teams in a timely manner
- Efficient ticket management cycle by prioritizing items & keeping close follow-ups
- Comprehend complicated issues and record/communicate to all internal and external stakeholders in a clear and concise manner
- Manage internal/external client expectations in terms of issue resolution and keep them up to date
- Work closely with Partners, Relationship Management, IT, Development, and other Operations teams to ensure efficient outcomes
- Review, manage, and update the knowledge base
The successful candidate will have excellent problem-solving skills, be competent in computer systems and technologies, and proficient in MS Office, Jira, JSM, Confluence & Postman.
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Customer Service Coordinator
3 days ago
Karachi, Sindh, Pakistan Limton Innovative Systems Full timeJob OverviewLimton Innovative Systems is seeking a highly skilled Customer Service Coordinator to join our team. This role involves providing exceptional customer service, resolving complaints, and ensuring timely resolution of technical issues.In this position, you will be responsible for coordinating with customers, field engineers, and in-house engineers...
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Software Engineering Professional
2 weeks ago
Karachi, Sindh, Pakistan Voice Bridge communications Full timeBachelor's degree in Computer Science or a related field is required for this role at Voice Bridge Communications.We provide high-quality customer service solutions to businesses in the consumer services industry. We are seeking a skilled Software Engineering Professional to enhance customer service processes remotely.Key Responsibilities:Create, test, and...
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Customer Service Representative
2 days ago
Karachi, Sindh, Pakistan Eric & Co. Full timeJob Description:The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients via live chat and email.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Handle multiple chat sessions concurrently to ensure seamless customer experience.Allocate claims' tickets...
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Customer Services
2 weeks ago
Karachi, Sindh, Pakistan Eminent4U Private Limited Full timeCustomer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...
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Customer Service Expert
7 days ago
Karachi, Sindh, Pakistan Professional Systems (Pvt) Ltd Full timeWe are seeking a talented Jr. Customer Support Engineer to join our dynamic team at Professional Systems (Pvt) Ltd. This is an exciting opportunity for individuals with a passion for scientific equipment and customer service.The selected candidate will have the ability to work independently and as part of a team, possessing strong problem-solving skills and...
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Service Engineer
3 weeks ago
Karachi, Sindh, Pakistan Zoomlion Pakistan Pvt Ltd Full timeDirect message the job poster from Zoomlion Pakistan Pvt LtdWe are seeking an experienced service engineer to join our team, who is responsible for commissioning, maintaining, and repairing aerial work platforms (AWP) and forklift equipment at customer sites.Key Responsibilities:Commissioning and testing AWP and Forklift equipment at customer sites.Perform...
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Technical Service Engineer
2 weeks ago
Karachi, Sindh, Pakistan Akbar Ali & Sons Full timeA technical coordinator is responsible for preparing and managing all overall engineering correspondence with the management.The Technical Coordinator serves as the communication liaison between the clients/customers and the engineering team.The technical coordinator will support engineers in the correspondence task in dealing with customers/clients.Work...
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Field Service Engineer
3 days ago
Karachi, Sindh, Pakistan Avanceon Middle East & South Asia Full timeJob Opportunity: Field Service EngineerEmpower innovation. Enable performance. Be the difference.Are you passionate about cutting-edge automation systems? Do you enjoy solving real-world problems while working hands-on in the field? Join our dynamic team as a Field Service Engineer, where your technical skills and problem-solving mindset will directly impact...
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Customer Service Representative
3 days ago
Karachi, Sindh, Pakistan ABSOL Global Pvt Ltd Full timeAbout the Role: We are seeking a skilled Application Support Engineer to join our team at ABSOL Global Pvt Ltd. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Job Description:The successful candidate will be responsible for assessing site functionality,...
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Service Operations Engineer
2 weeks ago
Karachi, Sindh, Pakistan Akbar Ali & Sons Full timeWe are seeking a skilled Service Operations Engineer to join our team at Akbar Ali & Sons. This individual will play a vital role in driving business growth, improving operational efficiency, and enhancing overall customer satisfaction. As a Service Operations Engineer, you will work closely with other departments to develop and implement strategic plans,...
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Customer Service Expert Opportunity
6 days ago
Karachi, Sindh, Pakistan EWS Group Full timeAbout the PositionWe are looking for a seasoned Technical Support Specialist to join our EWS Group family. In this role, you will play a critical part in delivering exceptional customer service and ensuring the smooth operation of our Club Software products.The ideal candidate will have a minimum of 5+ years of experience in a customer service or helpdesk...
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Customer Service Ambassador
2 weeks ago
Karachi, Sindh, Pakistan GE Solutions Full timeMaintaining a positive and professional attitude toward customers is essential for success in this role.Responding to customer inquiries in a timely and courteous manner is critical to building trust and rapport.Effective communication with customers through various channels is necessary for providing excellent service.Acknowledging and resolving customer...
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Field Services Engineer
2 weeks ago
Karachi, Sindh, Pakistan Office Automation Group Full timeThis is a full-time on-site role for a Field Services Engineer located in Karachi Division. The Field Services Engineer will be responsible for field service, troubleshooting, technical support, preventive maintenance, and providing excellent customer service on-site.QualificationsField Service and Technical Support skillsTroubleshooting and Preventive...
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Customer Service Team Lead
6 days ago
Karachi, Sindh, Pakistan Sabro Full timeAn enthusiastic leader with a strong background in mechanical engineering and air conditioning, possessing excellent project management skills. The ideal candidate will have a deep understanding of split/commercial Air-conditioning systems, tendering, costing, and drawing.Key ResponsibilitiesLead a team of engineers to design and develop high-quality air...
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Customer Service Executive
2 weeks ago
Karachi, Sindh, Pakistan StartechWeb Full timeJob Description:Join Startech Website, a leader in providing comprehensive web solutions for brands in the accounting industry. We are looking for a Night Customer Service representative with at least 1 year of experience to enhance our commitment to excellent service in Karachi.Responsibilities:Manage customer inquiries via phone, email, and chat during...
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Customer Service Associate
1 day ago
Karachi, Sindh, Pakistan SISPN Technology Full timeWe are seeking a skilled Support Representative to join our team at SISPN Technology.Responsibilities:Deliver exceptional customer service by providing product and service information and resolving customer issues.Attract potential customers by answering product and service questions and suggesting relevant products and services.Open new customer accounts by...
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Customer Service Lead
5 days ago
Karachi, Sindh, Pakistan Sports Man (Formerly known as English Sports) Full timeJob Title: Online Customer Support ExecutiveWe are seeking a highly skilled and motivated individual to join our team as an Online Customer Support Executive. The successful candidate will be responsible for overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training and standardization of...
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Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeAs a leading global company in the customer service industry, ibex. Pakistan is seeking highly motivated and career-driven individuals to join our team as Customer Service Specialists.About UsAt ibex. Pakistan, we pride ourselves on providing exceptional services to our clients. Our team of experts is dedicated to delivering outstanding results and fostering...
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Customer Service Expert
5 days ago
Karachi, Sindh, Pakistan ibex Full timeWe're seeking a skilled Customer Services Specialist to join our team at ibex. As a key player in delivering exceptional customer experiences, you'll be responsible for providing top-notch solutions to diverse customer queries through written communications and a positive attitude.Key Responsibilities:Assist customers with their purchases made through our...
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Customer Service Professional
6 days ago
Karachi, Sindh, Pakistan ABS INTERNATIONAL Full timeAbout the RoleAt ABS International, we are committed to delivering exceptional customer service and experience. We are seeking a highly skilled and experienced Logistics Customer Support Executive to join our team.This is an exciting opportunity for individuals who are passionate about building strong relationships with customers and providing accurate...