Customer Support Director

3 days ago


Islamabad, Islamabad, Pakistan Evamp & Saanga Full time

**The Role:

We're looking for a seasoned Product Manager who can drive business growth, improve customer satisfaction, and optimize product performance. As a key member of our team, you'll be responsible for leading cross-functional teams, developing innovative solutions, and collaborating with stakeholders to achieve shared goals.

**Responsibilities Include:

  1. Leading the product development process, from concept to launch, ensuring timely delivery and optimal results.
  2. Managing customer relationships, addressing concerns, and resolving issues in a prompt and professional manner.
  3. Developing and implementing product roadmaps, aligning with business objectives and strategic goals.
  4. Collaborating with internal teams to identify opportunities for growth and develop strategies to capitalize on them.
  5. Providing expert guidance and support to internal and external stakeholders, empowering them to excel in their roles.
  6. Staying up-to-date with industry trends, competitor analysis, and market research to inform product development and improvement initiatives.
  7. Ensuring seamless integration with existing systems and processes, minimizing disruption and maximizing ROI.


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