
Successful Client Relations Manager
3 days ago
We are seeking a dynamic and results-driven Customer Success Manager to own the success of our university clients from onboarding through renewal. This is an exceptional opportunity for an experienced professional who can drive business growth, build strong relationships, and deliver outstanding customer service.
Key Responsibilities:- Client Onboarding & Implementation:
- Lead onboarding and implementation for all new university clients
- Create and manage customized launch plans and timelines
- Train career services staff, faculty, and administrators on how to use TechSea effectively
- Host 'go-live' events and ensure smooth platform rollout on campus
- Client Success & Support:
- Serve as the main point of contact for client questions and support
- Conduct monthly check-in meetings with each client to ensure success
- Provide email and on-demand support as needed
- Host bi-weekly training & Q&A webinars for all partners
- Monitor platform usage and engagement, proactively identifying risks and opportunities
- Renewals & Account Growth:
- Own the renewal process and timelines
- Identify upsell and cross-sell opportunities through client relationships
- Collaborate with Sales on renewal strategy and execution
- Internal Collaboration:
- Work with Sales to ensure a smooth hand-off post-sale
- Partner with Marketing to share client success stories and promote engagement
- Work with Product & Operations to relay client feedback and inform product improvements
- Maintain internal documentation and CRM updates to ensure visibility across the team
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Client Relation Manager
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Client Relations
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IT Client Success Representative
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Client Relations Specialist
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Associate Client Relations Insurance
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Senior Client Success Specialist
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Lahore, Punjab, Pakistan Prime System Solutions Full timeJob Description:Prime System Solutions is a leading provider of IT services, specializing in delivering top talent and innovative solutions to its global clients. It is seeking an experienced and proactive Customer Success Manager to oversee and assist in the entire customer journey, ensure satisfaction, and foster strong client relationships. This role...
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Lahore, Punjab, Pakistan Stafflink Full timeStafflink is an all-in-one platform that simplifies the process of building and managing a global team for companies. From onboarding and culture to local payroll, compliance, and team management, Stafflink provides comprehensive HR and payroll tools combined with global mobility services and compliance expertise. The platform also offers a talent...
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Client Relations Health
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Lahore, Punjab, Pakistan Edge Full timeWho We AreAt Edge, we are committed to connecting exceptional talent with exciting opportunities in the healthcare field. With a reputation for excellence and a supportive work culture, we help our team members grow while making a real impact in the healthcare industry.Key Responsibilities:Communicate with patients with empathy via calls and text, providing...