Contact Center Associate

About the RoleThe Hospital Contact Center Associate is responsible for managing incoming and outgoing calls, resolving customer inquiries, and providing exceptional customer service.Main ResponsibilitiesOperate a switchboard, routing incoming calls to the appropriate departmentsPlace out-of-state and international calls as requiredEscalate user complaints to...

Team Lead Contact Center (Mashreq Digital Bank Pakistan)The Contact Center Team Lead will be responsible for managing a team of voice and chat agents to ensure the delivery of exceptional customer service. This role involves overseeing daily operations, monitoring performance, and implementing strategies to improve efficiency and customer satisfaction. The...

About the RoleWe are seeking a highly skilled and experienced Healthcare Contact Center Supervisor to join our team at the Aga Khan University Hospital. The successful candidate will be responsible for leading and guiding our contact center team to deliver exceptional patient care and service.Key ResponsibilitiesCoach and develop the skills of our contact...

About This JobWe are seeking an experienced Call Center Agent to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer service through calls, emails, and other communication channels.Key Responsibilities:Provide customer service through calls, emails, and other communication channels.Address...

We're seeking an experienced Call Center Associate to provide top-notch customer support.Job RequirementsThe ideal candidate will have:Outstanding communication and problem-solving skillsA strong understanding of customer service principles and practicesExperience working in a call center or similar environmentAbility to multitask and work effectively in a...

Role OverviewThe Supervisor of Hospital Contact Services is responsible for overseeing the hospital's contact center operations, including managing the team, developing processes, and improving patient satisfaction. This role requires strong leadership and coaching skills, as well as the ability to analyze data and identify trends.Key ResponsibilitiesManage...

About the Role:Ibex is looking for an Associate Genesys Engineer who will be responsible for supporting Central Genesys cloud/telephony operations across contact centers in a client-facing role. This position involves administration, troubleshooting, and addressing day-to-day operational challenges while collaborating with relevant technical...

Chase Value Center is a dynamic retail environment where customer satisfaction is paramount. As a sales associate, you'll be instrumental in creating memorable shopping experiences.Main DutiesConnect with customers to understand their needs and preferences.Promote relevant products and services, driving sales growth.Develop strong relationships with...

OverviewIbex is looking for an Associate Genesys Engineer who will be responsible for supporting Central Genesys cloud/telephony operations across contact centers in a client-facing role. As a member of the Genesys Cloud team, the engineer's duties include serving as the point of contact for all telephony inquiries or issues. The position involves...

Job Overview:The Cloud Telephony Operations Associate role at Ibex is a unique opportunity to work with cutting-edge technology and collaborate with a talented team. As a key member of our Genesys Cloud team, you will be responsible for supporting central Genesys cloud/telephony operations across contact centers.Responsibilities:Serve as the point of contact...

Job SummaryWe are seeking a highly skilled Outbound Call Center Associate to join our team.In this role, you will be responsible for managing outbound calls to provide customers with essential information regarding their needs.Responsibilities include addressing customer inquiries, coordinating orders for supplies, and maintaining a high level of customer...

As a key member of our team, you will be responsible for leading Contact Centre Technical Support operations. Your goal will be to meet internal targets for maintaining service level and external targets for offering beyond-par quality service that exceeds customers' expectations.Your responsibilities will include managing the performance scoring model of...

AUA Solutions provides B2B data management and database software consultancy services to companies worldwide. Our team focuses on delivering high-quality client deliverables in various industry verticals.Job Summary:We are looking for professionals to join our international B2B Contact Data Validation Center in Karachi. Candidates will work US business hours...

Job Description: Sales Associates/Sales ExecutivesResponsibilities:- Maximize sales and achieve targets by identifying customer needs and offering product solutions- Provide excellent customer service and maintain positive relationships with customers- Create a welcoming and friendly environment for customers in the store- Maintain accurate records of sales...

Job Title: Telephone Support AssociateDescription:We are seeking a skilled Telephone Support Associate to join our team. As a Telephone Support Associate, you will be responsible for providing excellent customer service through direct communication with clients via telephone.About the Position:This is an entry-level position that requires prior Call Center...

Telco Customer Support RoleFresh graduates and experienced professionals can apply for this exciting opportunity in the Call Center industry.The primary responsibility of this role is to provide top-notch customer support through efficient call handling.Key Highlights:Evening and night shifts availableMonday to Saturday working scheduleThis position requires...

Job Summary: As an Inbound Call Center Specialist, you will be the main point of contact for our clients, providing exceptional customer service and support.Duties and Responsibilities:Handle Incoming Calls: Manage inbound customer calls in a timely and efficient manner.Upsell Opportunities: Recognize opportunities to upsell our products and services to...

At Chase Value Center, we're committed to providing an outstanding shopping experience for our customers. As a sales associate, you'll be at the forefront of this effort.Key ResponsibilitiesIDentify customer needs and offer suitable products.Deliver exceptional customer service, fostering long-term relationships.Ensure a warm welcome for customers...

As a sales associate at Chase Value Center, you'll be part of a close-knit team focused on delivering unparalleled customer experiences.Core ResponsibilitiesDetermine customer needs and offer tailored product recommendations.Build lasting relationships with customers through exceptional service.Create a welcoming atmosphere for customers within the...

Role OverviewWe are seeking an experienced and passionate individual to fill the role of Customer Service Representative. The successful candidate will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.Main ResponsibilitiesDeliver excellent customer service through various channels, including phone, email,...