Healthcare Contact Center Supervisor

Role OverviewThe Supervisor of Hospital Contact Services is responsible for overseeing the hospital's contact center operations, including managing the team, developing processes, and improving patient satisfaction. This role requires strong leadership and coaching skills, as well as the ability to analyze data and identify trends.Key ResponsibilitiesManage...

Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. Key responsibilities include handling client inquiries, providing end-to-end solutions, and maintaining up-to-date knowledge of contact center processes and policies.Key Responsibilities:Handle inbound calls efficiently, offering tailored solutions to meet client needsEnsure...

IntroductionThe Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across...

About the RoleThe Senior Genesys Cloud Engineer position at Ibex represents an exceptional opportunity for a talented individual to drive success in our global contact center operations. As a key member of our team, you will be responsible for delivering top-notch support and guidance to ensure seamless execution of telephony and contact center...

We are looking for a talented Senior Genesys Cloud Engineer to support our global telephony & contact center operations team.The ideal candidate will be a skilled technical expert with a proven track record of successfully resolving complex technical issues, and excellent communication and collaboration skills.About the Job:Supporting global telephony &...

Job Title: Phone Banking ManagerJob Summary:We are seeking a seasoned Phone Banking Manager to join our team. The successful candidate will have a strong background in customer service and contact center management, with 3-5 years of experience in a similar role.Key Responsibilities:Develop and implement strategies to improve call center efficiency and...

OverviewIbex. is looking for a skilled Senior Genesys Cloud Engineer to support global telephony & contact center operations across contact centers.The successful candidate will act as the point of contact (POC) for all contact center solution requests, troubleshooting day-to-day operational issues and working closely with technical teams.Key...

Kharadar General Hospital is a leading healthcare provider seeking highly skilled professionals to fill various positions.Pediatric Healthcare Specialist: We require an FCPS, MRCP or Diplomate American Board holder with at least 5 years of experience for full-time morning shifts.Senior Medical Professional (Resident on call): The ideal candidate should have...

About the RoleWe are seeking an Aviation Operations Supervisor to join our team at Fly Jinnah. As a supervisor, you will play a critical role in guiding, supervising and monitoring a team of Call Center agents in terms of operations and sales.ResponsibilitiesDefines/sets and drives the sales targets of the assigned team to achieve business goals and maximize...

Join to apply for the Duty Supervisor - Inbound role at Fly Jinnah.Job PurposeTo guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to enquiries about products and services, making bookings, identifying and resolving problems and customer complaints, preparing and executing...

Kharadar General Hospital is a trusted name in healthcare, known for its postgraduate teaching and training programs.What We OfferSenior Medical Officer for ICU: The successful candidate will receive a competitive salary, opportunities for professional growth, and a chance to work with a dynamic team.Female Nursing Supervisor: Our ideal candidate will enjoy...

Kharadar General Hospital is a renowned institution offering comprehensive healthcare services.Job ResponsibilitiesSenior Medical Officer for ICU: The successful candidate will be responsible for managing ICU patients, supervising junior doctors, and ensuring the highest standards of patient care.Female Nursing Supervisor: Our ideal candidate will lead the...

About the JobWe are seeking a highly skilled and experienced Customer Service Team Lead - Healthcare to join our team at the Aga Khan University Hospital. The successful candidate will be responsible for leading and guiding our customer service team to deliver exceptional patient care and service.Key ResponsibilitiesCoach and develop the skills of our...

Kharadar General Hospital requires applications for the following positions:Senior Medical Officer for ICU: MCPS / FCPS-II training completed in Anaesthesia/Intensive care for evening shift.Female Nursing Supervisor: BSc. (Nursing) with 2 years hospital experience for evening shift.Evening Supervisor: Graduate with 2 years hospital experience.A tertiary care...

Job DescriptionThe Chief Operating Officer – Outreach Services will play a critical role in driving the success of our clinical labs, phlebotomy centers, integrated medical services, and home health program.Key responsibilities include:Overseeing the day-to-day operation of these services to ensure they meet strategic objectivesDeveloping and implementing...

Urgently Require: Site SupervisorCompany: Ibna Al AzizLocation: Karachi DHAGender: MaleEducation: BSC Civil Engineer/DAE/B.TechSkills: Manage company site related worksExperience: More than 2 yearsSalary: Depends on your skills if you meet the criteria.Industry: EngineeringContact: [ Apply at: danish.habib@ibnaalaziz.com ]#J-18808-Ljbffr

Job Title: Call Center Office ManagerAbout Pro Work Technical ServicesWe are a leading provider of call center services in Pakistan, with over 10 years of industry experience. We work with large Enterprise companies internationally.Job SummaryThis role involves supervising and leading a team of call center agents to achieve sales targets and provide...

Job SummaryWe are looking for an experienced Operations and Maintenance Supervisor to join our team at EFS. In this role, you will be responsible for the overall management of our facilities in Karachi, Islamabad & Lahore.Your key responsibilities will include coordinating special projects with stakeholders and vendors to ensure building compliance,...

We are hiring exceptional medical professionals for Kharadar General Hospital's esteemed team.Pediatrics Team Lead: FCPS, MRCP, or Diplomate American Board with at least 5 years of experience for full-time morning shifts.Senior Medical Officer (Resident on call): FCPS in Obs / Gynae.Security and Operations Supervisor: Graduate and preferably a retired army...

AUA Solutions offers unique data management solutions to businesses worldwide. As an IT-enabled B2B data company, we provide expert data consultancy services and support clients' sales, marketing, and recruitment efforts. Founded in 2006, we pride ourselves on delivering exceptional client results and fostering a culture of quality and excellence. Our...