
Healthcare Appointment Coordinator
2 days ago
As a professional communicator, you will be responsible for reaching out to potential patients and introducing them to specialized medical services. This role requires a calm and empathetic approach, particularly when engaging with elderly individuals.
Our ideal candidate possesses excellent English communication skills, patience, and clarity in speaking. Proficiency in Go High-Level, Slack, and Excel is also essential for this position.
- Key Responsibilities:
- Make outbound calls to potential patients.
- Introduce services in a professional and caring manner.
- Qualify leads and schedule appointments.
- Keep accurate records and follow-ups using Go High-Level.
- Coordinate with internal teams via Slack and basic Excel tools.
- Experience: Appointment setting, cold calling, or customer service experience in the healthcare or BPO sector is preferred.
- Communication: Excellent English communication skills are essential.
- Patience and Clarity: Patience and clarity when speaking with elderly patients are critical.
- Technical Skills: Proficiency in Go High-Level, Slack, and Excel is required.
- Time Zone: Comfortable working in US/Canada time zones.
- Opportunity: Make a positive impact in healthcare by scheduling appointments and providing exceptional customer service.
- Flexibility: Work from home and enjoy a flexible schedule.
- Professional Development: Grow your career in customer service and appointment setting.
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