Test Center Operations Administrator Role

6 days ago


Lahore, Punjab, Pakistan Pearson Full time
Company Overview
Pearson is a global leader in the development and delivery of high-stakes exams. Our organization has been a pioneer in the computer-based testing industry for decades, delivering millions of certification and licensure exams annually worldwide.

Salary Details
The compensation package for this position includes an attractive pay range, which is competitive with industry standards. This ensures that our team members are fairly rewarded for their contributions to our organization's success.

Job Description
We are seeking a skilled Test Center Operations Administrator to join our team in Lahore. In this role, you will be responsible for ensuring the smooth operation of our test center, including welcoming and checking in customers, complying with exam testing security procedures, and proctoring candidates during exams.

Key Responsibilities
* Welcome and greet customers/test-taking candidates upon arrival
* Verify customer/candidate personal identification documents and explain the exam testing process/rules
* Proctor / invigilate candidates while they are completing their exam/test
* Troubleshoot technical issues with internal departments such as IT
* Perform some housekeeping duties as necessary

Requirements and Qualifications
To succeed in this role, you should have excellent communication skills, attention to detail, and the ability to work well under pressure. Additionally, experience working with Microsoft Office applications and a strong understanding of exam testing security procedures would be beneficial.

Benefits and Rewards
We offer a comprehensive benefits package, which includes a pension scheme, shares and stock purchase options, healthcare and dental plans, and an employee wellbeing assistance program. We also provide cycle-to-work programs, gym membership concessions, and retail discounts.

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