Contact Center Leadership Role

About UsWe are looking for a highly skilled Cloud Contact Center Engineer to join our team at UNAVAILABLE. In this role, you will be responsible for supporting global telephony and contact center operations across IBEX centers.Job DescriptionThis engineer's responsibilities include:Acting as the point of contact for all contact center solution...

Job DescriptionAs a Telecom Engineer at IBEX, you will be responsible for supporting global telephony and contact center operations across our centers.You will act as a Point of Contact (POC) for all contact center solution requests, including questions and problems.The role requires administration, troubleshooting, and working on day-to-day operational...

Contact Center Job DescriptionThis role involves working as a contact center agent lead, where you'll interact with customers through various channels including phone, email, live chat, and social media. Your primary responsibility will be to provide support to customers regarding their online orders.Main Tasks:Attend daily team meetings to discuss ongoing...

Job SummaryThe Contact Center Operations Manager will be responsible for managing the day-to-day operations of our contact center. This includes forecasting call volumes, maintaining the call distribution system, and monitoring productivity.Key ResponsibilitiesForecast call volumes and adjust staffing levels to meet business needsEnsure the call distribution...

Inbound Contact Center Agent - Job SummaryWe are seeking an experienced Inbound Contact Center Agent to join our team at Imperial Resource Group.The successful candidate will be responsible for handling inbound customer calls, responding to emails, and providing exceptional customer service to our clients. This is an exciting opportunity to work in a dynamic...

Job OverviewHire, train, and onboard new call center agents to meet sales quotas and drive revenue growth.Provide coaching and guidance to agents on an ongoing basis to enhance their skills and performance.Process weekly sales leads reports for management review and submission.Oversee conflict resolution between associates and customers to ensure excellent...

Role OverviewNext Age Technologies (Pvt) Ltd is seeking an experienced Call Center Team Lead to join its Lahore team.The ideal candidate will have a strong background in call center operations and leadership, with a focus on delivering exceptional customer service.Key Responsibilities:Develop and implement effective call center strategies to drive customer...

Job DescriptionThis is an exciting opportunity for an experienced call center manager to join our team at Ats Technologies. The successful candidate will have a strong background in operations management, team leadership, and client relationship building.Key Requirements:At least 2 years of experience in a call center management role.Proven track record of...

Are you a driven and customer-oriented individual looking for a new challenge?About the PositionWe are seeking a highly skilled Call Center Expert to join our team of dedicated professionals at Grow More Call Center.The ideal candidate will have extensive experience in call center environments, excellent communication skills, and the ability to work...

Responsibilities:As a Customer Support Representative, you will be responsible for:Making outbound calls to customers to provide customer services and follow up on customer inquiries.Responding to customer calls in a professional and courteous manner.Work Schedule:Our call center operates from 7:30 am to 5 pm during summer and 8:00 am to 5:30 pm during...

Xfinity Call Center Representative Job Description:Job SummaryGrow More Call Center is hiring an experienced Xfinity Agent for a night shift position. The successful candidate will handle inbound calls from customers and provide accurate and timely resolutions to their inquiries.ResponsibilitiesThe key responsibilities of this role include:Handling inbound...

About the JobWe are looking for an experienced Call Center Team Lead to join our Lahore team at Next Age Technologies (Pvt) Ltd.The successful candidate will have a strong background in call center operations and leadership, with a focus on delivering exceptional customer service.Responsibilities:Lead a team of customer service representatives to achieve...

Job OverviewThe Call Center Team Supervisor will be responsible for supervising a team of customer service representatives at Next Age Technologies (Pvt) Ltd. This includes training new hires, monitoring performance, and addressing customer complaints.Key ResponsibilitiesSupervise a team of customer service representativesTrain new hires on company policies...

Contact VA is seeking an Online Presence Manager to oversee our digital communications efforts.About the RoleThis is a full-time office job that requires a minimum of one year of experience in a related field.Key ResponsibilitiesDevelop and implement online presence strategies to engage with customers and prospectsMonitor and analyze social media metrics to...

We are seeking a Digital Content Coordinator to join our team at Contact VA.About the RoleThis is a full-time office job requiring a minimum of one year of experience in a related field.Key ResponsibilitiesCraft and curate engaging content for various social media platformsDevelop and implement effective online presence strategiesThe ideal candidate will...

Senior Leadership RoleShahpur Commerce Pvt. Ltd. is looking for a Senior Leadership Role candidate who can bring vision, leadership, and expertise to our team.Key Responsibilities:Develop and implement effective business strategies, driving growth and profitability.Provide leadership and guidance to team members, empowering them to achieve their best.Build...

Treeland Group is seeking an exceptional individual to fill the role of General Manager. In this capacity, you will lead our company's marketing efforts nationwide, leveraging your expertise to drive growth and profitability.Key qualifications for this position include:Strong leadership skills and experience in team managementAbility to develop and execute...

We are seeking a Community Engagement Specialist to join our team at Contact VA.About the JobThis is a full-time office position that requires a minimum of one year of experience in a related field.Key ResponsibilitiesDevelop and implement community engagement strategies to build relationships with customers and prospectsCollaborate with internal teams to...

Hire, train and onboard new Call Center Agents as required to meet quotasProvide coaching and assistance to call center agents on an ongoing basisProcess weekly sales leads reports for submission to managementOversee and ensure conflict resolution between associates and customersEnsure that all employees follow the company's best practices for call center...

At Allianz Technologies, we are seeking a highly skilled IT Manager for our call center setup. This is a challenging role that requires strong technical expertise and leadership abilities.About the JobThe successful candidate will be responsible for ensuring the smooth operation of our call center infrastructure, including dialing systems and software...