IT Director for Contact Center

About the RoleThis position is responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's key responsibilities include acting as POC for all contact center solution requests, be it questions or problems.Key ResponsibilitiesSupporting Genesys Operations as Tier-2 and...

Position OverviewWe are seeking a highly skilled Genesys Cloud Engineer to join our team. As a key member of our team, you will be responsible for supporting global telephony & contact center operations across contact centers.Main AccountabilitiesAct as the primary point of contact for all contact center solution requests.Provide expert support and guidance...

iBEX is a fast-growing company that provides cloud-based contact center solutions. We are seeking a talented Cloud Contact Center Professional to join our team. The successful candidate will be responsible for supporting multiple platforms and expanding knowledge as per job requirement.The ideal candidate will have a strong background in cloud technology,...

We are seeking a highly skilled and experienced Contact Center Enterprise Specialist to join our team at Avira Technologies. As a key member of our team, you will be responsible for applying business and technical analytical skills to analyze, implement, and deploy comprehensive support processes to resolve complex business and operational issues involving...

About Expertflow LLCExpertflow LLC is a product based company developing a multi-channel multi-tenant contact center software. The solution is a mix of open-source and in-house developed software components deployed as microservices in a Kubernetes environment.Job DescriptionWe are looking for a skilled Cloud Contact Center Specialist to join our team. In...

About the RoleWe are seeking an experienced Genesys Cloud Engineer to join our dynamic team! In this critical position, you will act as the point of contact for daily Genesys cloud issues and concerns, supporting Genesys Operations at various levels.Your responsibilities will include troubleshooting day-to-day operational issues, performing telephony and...

Job OverviewAs a Team Lead at Abacus Outsourcing, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery.Key ResponsibilitiesTeam ManagementLead, coach, and mentor a team of customer service representatives.Conduct regular team meetings to communicate goals, updates, and best...

Job OverviewWe are seeking a highly skilled and experienced Regional Service Center Director to oversee the launch and expansion of our service centers in Pakistan. As a key member of our team, you will be responsible for coordinating with stakeholders, managing projects, and ensuring the smooth day-to-day operations of our service centers.

Security Operations Center (SOC) EngineerWho We Are:We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients, which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to...

Job Overview: Senior Account Manager for ProjectsWe are looking for an experienced sales professional to manage our projects in the Center region. The successful candidate will have a strong network of contacts within the architecture, contracting, and project management communities.Project Intelligence and Market ResearchSales Team Management and...

Customer Support RoleTaurus Call Center is a leading contact center that provides exceptional customer service solutions.We are seeking highly motivated and skilled individuals to join our team as Customer Support Representatives.As a key member of our team, you will be responsible for making outbound calls to customers, providing them with timely and...

Sahara For Life Trust is seeking a Marketing Director to provide strategic assistance to our head and board of directors in identifying donor resources, raising funds, and writing proposals for long-term organizational sustainability.As a key member of our team, you will undertake independent research to find alternative resources that contribute to the...

Grow more call center Lahore, Punjab, PakistanNeed Experienced Xfinity Agents (Night Shift)Handle inbound calls from customers regarding billing inquiries, service issues, and general support requests related to Xfinity services.Requirements:Prior experience in Xfinity sales campaigns.Extensive experience in inbound sales, billing, or call center...

About the Role">We are seeking a highly skilled Cybersecurity Operations Center Engineer to join our team at ICE Consulting.Job Description:The ideal candidate will have in-depth experience with Security Event Management, TCP/IP networking, and major protocols. They will be responsible for monitoring and analyzing the environment, identifying and responding...

Director of IT ServicesHandyman Repair & Maintenance Pvt Limited is looking for a Director of IT Services to lead our IT function. As the Director, you will be responsible for planning, designing, developing, and implementing IT strategies to support business operations.You will oversee the development and implementation of information communication...

Job Description: Sales Director for Regional MarketsWe are looking for an experienced sales professional to lead our sales team in the Center region. The successful candidate will have a strong network of contacts within the architecture, contracting, and project management communities.Market Research and AnalysisSales Team Management and MotivationCustomer...

Key ResponsibilitiesActing as POC for daily Genesys cloud issues and concerns.Supporting Genesys Operations as Tier-2 and Tier-3.Troubleshooting day-to-day operational issues with respect to Genesys and its integrated platforms.Coordinating multiple tasks or problems with other teams globally.

About the RoleAs a Genesys Cloud Engineer at ibex, you will play a crucial role in supporting global telephony and contact center operations across our contact centers. As part of our Genesys cloud team, your responsibilities will include acting as the point of contact (POC) for all contact center solution requests, whether they are questions or problems.The...

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Job SummaryWe are seeking a highly skilled Genesys Cloud Engineer to join our team at ibex. The successful candidate will be responsible for supporting global telephony and contact center operations, troubleshooting day-to-day operational issues, and performing telephony, contact center, and other solution administration tasks.The ideal candidate will have...