Call Center Quality Analyst

Job Summary:We are seeking a Call Center Quality Assurance Manager to oversee the quality of our outbound calls. The successful candidate will be responsible for monitoring and evaluating calls to ensure adherence to company standards, scripts, and compliance guidelines.The ideal candidate will have a minimum of 2 years of experience in a Quality Assurance...

We are looking for a highly skilled Quality Assurance Executive to oversee the quality of our outbound calls.About the Role:Monitor and evaluate outbound calls to ensure adherence to company standards, scripts, and compliance guidelines.Develop and implement QA procedures to assess call quality, script adherence, customer engagement, and sales...

About Us:">Span Inc. is a leading provider of multi-channel customer contact management solutions for US clients.">Our Professional Training & Development Department within the Call Center Business Unit seeks an experienced Training Specialist to design and deliver training programs.">Responsibilities:">Design and deliver training programs to equip newly...

Job OverviewWe are looking for a seasoned Team Lead to join our Nirvana Group of Companies in Islamabad, Pakistan. In this critical role, you will lead our Call Center and Telemarketing teams, ensuring exceptional customer service and driving business growth.The successful candidate must have experience in team leadership, excellent communication skills, and...

Job SummaryWe're seeking a highly skilled IT specialist to fill a key role at Primebpoandtelecommunications. The successful candidate will have a strong understanding of computer systems, excellent technical skills, and a passion for delivering exceptional results.Key Responsibilities:Offer advanced technical support to call center agents and...

We are seeking a meticulous and experienced Quality Assurance Executive to monitor, evaluate, and enhance the quality of outbound calls in our company.Job Summary:Maintain high-quality standards in outbound calls by evaluating agent performance and providing actionable feedback.Ensure adherence to company policies and industry regulations, including GDPR and...

Job DescriptionWe are seeking an experienced Quality Assurance Specialist to work in our auto insurance department. The ideal candidate will have previous experience in a call center environment and excellent communication skills.RequirementsMinimum 1 year of call center experienceExcellent verbal and written communication skillsAbility to work independently...

Job Description:We are seeking a highly skilled Quality Assurance professional to join our team at Allure Digital. As a Quality Assurance Expert, you will be responsible for monitoring and evaluating outbound calls to ensure adherence to company standards, scripts, and compliance guidelines.The ideal candidate will have a minimum of 2 years of experience in...

Compliance and Quality Assurance Role:Allure Digital is seeking a highly skilled Compliance and Quality Assurance Professional to join our team. As a Compliance and Quality Assurance Professional, you will be responsible for monitoring and evaluating outbound calls to ensure adherence to company standards, scripts, and compliance guidelines.The ideal...

YP2G is seeking a highly motivated and experienced Sales Director to lead our outbound call center operations.This is a challenging yet rewarding role that offers excellent career opportunities for those who are passionate about sales, leadership, and customer engagement.The successful candidate will be responsible for driving sales growth, managing a...

We are seeking a talented and experienced Outbound Telesales Team Lead to join our outbound call center team.This role requires a proven track record in sales management, exceptional leadership skills, and a strong passion for innovation.The successful candidate will be responsible for developing and executing sales strategies, managing a high-performing...

We are seeking a highly skilled QA Manager to drive continuous improvement in our organization. As a key member of our team, you will be responsible for ensuring high-quality deliverables and leading a team of quality analysts.The successful candidate will have expertise in managing quality assurance processes and collaborating with cross-functional teams to...

We are looking for a results-driven Quality Assurance Executive to drive excellence in our outbound calls.About the Role:Develop and implement QA scorecards to assess call quality, script adherence, customer engagement, and sales effectiveness.Maintain high-quality standards in outbound calls by evaluating agent performance and providing actionable...

Stellar Communication is a leading company in the advertising services industry, and we are seeking a highly skilled QA Manager to drive continuous improvement in our organization. The successful candidate will be responsible for managing quality assurance processes, leading a team of quality analysts, and implementing process enhancements.The ideal...

Stellar Communication is a renowned company in the advertising services industry, and we are seeking a highly skilled QA Manager to join our team. The successful candidate will be responsible for managing quality assurance processes, leading a team of quality analysts, and driving continuous improvement.The ideal candidate will have a knack for ensuring...

We are seeking a detail-oriented Quality Assurance Executive to ensure the quality of our outbound calls meets the highest standards.Job Description:Monitor and evaluate outbound calls to ensure adherence to company policies and industry regulations.Develop and implement QA procedures to assess call quality, script adherence, customer engagement, and sales...

Key Performance IndicatorsThe successful candidate will be responsible for ensuring that all calls meet the required quality standards. This will involve regular review of call recordings and provision of feedback to agents.ResponsibilitiesReview call recordingsProvide feedback to agentsMeet quality standards

At SPAN BPO, we are looking for a highly skilled and experienced professional to oversee the daily operations of our Contact center. The successful candidate will be responsible for driving business objectives, managing performance, and ensuring effective resource allocation.The ideal candidate will have at least 3 years of experience in practice management...

Job Title: Mid-Level Data AnalystSummaryWe are seeking a skilled data analyst to leverage data analytics tools and drive business insights.This role requires an individual with hands-on expertise in data analysis, visualization, and SQL-based reporting.Key Responsibilities:Manage large datasets using SQL, Power BI, and Excel.Develop, optimize, and...

Job Overview:We are seeking a skilled Business Growth Specialist to join our team at Lead4s. The successful candidate will be responsible for driving business growth, building strategic partnerships, and expanding our client base in the call center and lead generation industry.Main Responsibilities:Pursue new business opportunities in the lead generation and...