Virtual Account Management Specialist

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Senior Executive, Virtual Account Management
  You will be responsible for managing a portfolio of 400+ vendors. Your targets include achieving vendor operating hour, vendor fail rate, and deal acquisition targets. You will also reach out to vendors to sell growth products/tools on our platform, ensuring weekly and monthly targets are met. Additionally, you will handle end-to-end account management and after-sales service, ensuring 100% vendor satisfaction.

  Responsibilities:
    • Manage a portfolio of 400+ vendors
    • Achieve targets for Vendor Operating Hour, Vendor Fail Rate, Deal Acquisition
   • Reach out to vendors to sell growth products/tools on our platform. Achieve weekly and monthly targets.
   • Build and maintain a vendor portfolio to generate revenue.
   • Handle end-to-end account management and after-sales service: be the main point of contact for assigned accounts, manage requests and issues, ensure 100% vendor satisfaction.
   • Create long-term relationships with accounts, maximize their ROI, engagement, and satisfaction.
   • Make data-driven decisions to understand vendor performance and ensure high ROI and retention.
   • Collaborate with internal teams such as finance, deals, partner care, and sales to ensure smooth vendor experience and troubleshooting.

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