Genesys Cloud Support Specialist

Job DescriptionWe are seeking an experienced Telephony Systems Engineer to support the operations of our Genesys Cloud contact center solution. As a key member of our team, you will be responsible for administering, troubleshooting, and addressing day-to-day operational challenges related to the Genesys cloud and integrated platforms.Key...

About the RoleThis role requires a Senior Genesys Cloud Engineer to support global telephony and contact center operations across multiple contact centers.Main ResponsibilitiesServe as the point of contact for all Genesys cloud-related issues and concerns.Support Genesys Operations as a technical expert.Collaborate with cross-functional teams to resolve...

OverviewIbex. is looking for a Senior Genesys Cloud Engineer who will be responsible for supporting global telephony & contact center operations across contact centers. As part of the Genesys cloud team, the engineer's responsibilities include acting as the POC for all contact center solution requests, whether they be questions or problems. The role requires...

Job SummaryWe are seeking a highly skilled Genesys Engineer to support our Central Genesys cloud/telephony operations across contact centers. The ideal candidate will serve as the point of contact for all telephony inquiries or issues and possess excellent time management, communication, and problem-solving skills.Key ResponsibilitiesConfigure, set up, and...

Join to apply for the Senior Genesys Cloud Engineer role at ibex. Pakistan.Ibex is looking for a Senior Genesys Cloud Engineer responsible for supporting global telephony & contact center operations across contact centers. The engineer will act as POC for all contact center solution requests, including questions and problems. The role involves...

Job DescriptionThe Senior Genesys Cloud Systems Engineer will play a pivotal role in supporting global telephony & contact center operations across various contact centers.Main Responsibilities:Serve as the primary point of contact (POC) for daily Genesys cloud issues and concerns.Provide Tier-2 and Tier-3 support for Genesys Operations.Troubleshoot...

Job OverviewWe are looking for a skilled Telephony Operations Specialist to support our Central Genesys cloud/telephony operations across contact centers. The ideal candidate will have excellent communication and problem-solving skills and be able to troubleshoot day-to-day operational issues.Main ResponsibilitiesAssist in the configuration, setup, and...

OverviewIbex is looking for an Associate Genesys Engineer who will be responsible for supporting Central Genesys cloud/telephony operations across contact centers in a client-facing role. As a member of the Genesys Cloud team, the engineer's duties include serving as the point of contact for all telephony inquiries or issues. The position involves...

Job DescriptionThis position involves providing critical technical support to our global contact center operations.Key ResponsibilitiesAddress and resolve Genesys cloud-related issues and queries.Collaborate with internal teams to optimize contact center performance.Analyze and troubleshoot system malfunctions.Maintain accurate records of system performance...

Job SummaryWe are seeking a Senior Genesys Cloud Engineer to support global telephony & contact center operations across contact centers. The successful candidate will act as the point of contact for all contact center solution requests, including questions and problems.Key ResponsibilitiesAct as POC for daily Genesys cloud issues and concerns.Support...