Customer Service Experience Specialist

9 hours ago

Lahore, Punjab, Pakistan beBeeCustomerService Full time 1,000,000 - 1,500,000
Customer Service Representative Job Description

This is a full-time customer service representative role where you will be responsible for handling inbound and outbound calls, emails, and chats with clients. Your primary goal is to provide exceptional customer experience by resolving issues efficiently and effectively.

About the Role:
  • Provide top-notch customer service via phone, email, or chat, ensuring that every client interaction is positive and productive.
  • Address customer complaints in a professional and empathetic manner, escalating issues as necessary to ensure timely resolution.
  • Maintain accurate records of all customer interactions, using CRM software to track progress and outcomes.
  • Meet or exceed productivity and quality targets, consistently delivering high-quality results in a fast-paced environment.
Requirements:
  1. A minimum of 2 years of experience in a customer-facing role, preferably in a call center or similar setting.
  2. Exceptional communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
  3. Strong problem-solving skills, with the capacity to analyze complex issues and develop effective solutions.
  4. Proficiency in computer software, including CRM systems and other tools relevant to the role.
  5. Familiarity with IT and services industry principles, with a willingness to learn and adapt to new technologies.
Work Environment:

Information Technology and Services - Lahore, PK

The ideal candidate will possess a strong work ethic, excellent time management skills, and the ability to work independently with minimal supervision. If you are a motivated individual who enjoys helping others and is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

  • Customer Service Experience Specialist

    9 hours ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time 600,000 - 800,000

    Exceptional Customer Experience SpecialistAs a key member of our customer service team, you will be responsible for providing top-notch support to valued customers. Your primary goal is to deliver superior results by utilizing strong communication skills, empathy, and the ability to remain calm under pressure.Key Responsibilities:Respond to customer...

  • Customer Service Specialist

    4 weeks ago

    Lahore, Punjab, Pakistan IRG Global Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from IRG GlobalIRG Global is a software and marketing company that excels in setting up new businesses both on-ground and online. We offer end-to-end solutions including software development, digital marketing, branding,...

  • Customer Success Specialist

    1 week ago

    Lahore, Punjab, Pakistan Service Prime Solution Full time

    We are seeking a motivated and professional Customer Success Specialist to join our remote team as a Solar Appointment Setter. In this role, you will be the first point of contact for potential clients interested in switching to solar energy. Your main responsibility will be to qualify leads and schedule appointments for our solar consultants.This is a...

  • Customer Experience Liaison

    10 hours ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time $30,000 - $50,000

    As a dedicated Customer Service Specialist, you will play a pivotal role in delivering exceptional customer experiences across various communication channels. This demanding position requires you to maintain a positive and empathetic attitude towards customers at all times.Key Responsibilities:Maintain accurate records of customer interactions, transactions,...

  • Customer Service Representative

    4 weeks ago

    Lahore, Punjab, Pakistan PakZon IT Full time

    Get AI-powered advice on this job and access more exclusive features.Direct message the job poster from PakZon IT.This is a full-time on-site role for a Customer Service Representative located in Lahore. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the...

  • Customer Service Representative

    10 hours ago

    Lahore, Punjab, Pakistan beBeeSupport Full time 700,000 - 800,000

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support and service to our valued customers.Your primary duties will include:Responding to customer inquiries via phone, email, or chat in a professional...

  • Customer Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan WADIC Full time

    Join to apply for the Customer Service Representative role at WADICJoin to apply for the Customer Service Representative role at WADICJob Summary:We are seeking a dedicated and personableLocation: College Road, Lahore.Job Type: Full TimeJob Timing: Night Shift,9pm to 6am PKTJob Summary:We are seeking a dedicated and personable Customer Service Representative...

  • Customer Service Representative

    4 weeks ago

    Lahore, Punjab, Pakistan RepMeUp Full time

    Direct message the job poster from RepMeUpProject Manager @ RepMeUp | Strategic Planning, Operational ManagementWe are looking for an Admin & Customer Support Specialist to manage administrative tasks, including email and phone correspondence, website and product updates (WordPress)Key Responsibilities:Responding to emails professionally and...

  • Customer Experience Specialist

    10 hours ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time 800,000 - 1,200,000

    Customer Service ProfessionalWe are seeking a highly motivated and detail-oriented customer service professional to fill this role.The ideal candidate will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Advocate

    10 hours ago

    Lahore, Punjab, Pakistan beBeeSupport Full time 2,500,000 - 5,000,000

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to enhance our customer service quality in Lahore, Pakistan.Handle multiple conversations simultaneously with customers via chats, calls, and emails.Respond promptly and professionally to customer inquiries, ensuring high-quality service and customer satisfaction.Maintain...