
Service Desk Associate
7 days ago
Key Responsibilities
- Answer inbound calls from customers in a professional and courteous manner.
- Listen actively to customers' concerns, inquiries, and feedback.
- Provide accurate and timely information about products, services, policies, and procedures.
- Resolve customer issues, complaints, and escalations effectively and efficiently.
- Identify and escalate complex or unresolved issues to appropriate departments or supervisors.
- Update customer information and interactions accurately in the CRM system.
- Follow up with customers to ensure resolution and satisfaction.
- Promote products and services to meet sales and upsell targets, if applicable.
- Adhere to company policies, procedures, and quality standards.
- Stay updated on product knowledge, promotions, and industry trends through ongoing training and development.
-
Insurance Verification Associate
18 hours ago
Lahore, Punjab, Pakistan Associate Billing Service Full timeWe are seeking an Insurance Verification Associate to join our team in the Eligibility Department at Associate Billing Service.In this role, you will be responsible for verifying patient insurance coverage, ensuring that all required documentation is collected and accurate, and communicating with patients regarding any missing or incomplete information.This...
-
Service Desk Executive
5 days ago
Lahore, Punjab, Pakistan Obrotu Full timeService Desk Job DetailsThe successful candidate will work as a service desk executive, responsible for providing exceptional customer service via phone, email, and live chat. Key responsibilities include managing the phone queue, assisting customers with online orders, and confirming delivery details.Main Activities:Respond to customer inquiries in a timely...
-
Service Desk Team Member
2 days ago
Lahore, Punjab, Pakistan Giant Group Full timeJob SummaryWe are seeking a Help Desk Operations Coordinator to join our team at Giant Group. In this role, you will handle technical issues, service requests, and change requests while providing exceptional support to our clients and organization.Your Key ResponsibilitiesCapture, validate, and triage user queries or issues for further processing.Ensure...
-
Service Desk Analyst
2 days ago
Lahore, Punjab, Pakistan Giant Group Full timeAt Giant Group, we have an exciting opportunity for a Service Desk Analyst to join our growing team.Job Title: Service Desk AnalystSalary: From PKR 165,000 to 251,000 per month (shift allowance of PKR 30,000 per month)Hours: 40 hours per week, Monday to Friday, 12:00pm - 9:00pmDeadline to Apply: 28th April, 2025.About usWe believe in a world where businesses...
-
Eligibility Coordinator Dental
18 hours ago
Lahore, Punjab, Pakistan Associate Billing Service Full timeWe are seeking an Eligibility Coordinator Dental to join our team in the Eligibility Department at Associate Billing Service.In this role, you will be responsible for verifying patient eligibility for dental services, ensuring that all required documentation is collected and accurate, and communicating with patients regarding any missing or incomplete...
-
Dental Billing Executive
4 weeks ago
Lahore, Punjab, Pakistan Associate Billing Service Full time"Associate Billing Service" is hiring competent candidates for the position of Dental Billing Executive.PLEASE NOTE: We work on the night shift only and only apply if you can speak ENGLISH fluently.Specifications Required:Bachelor's degree in any fieldProficient English communication skillsJob Responsibilities:Makes outgoing calls to obtain benefits of...
-
Dental Claims Specialist
18 hours ago
Lahore, Punjab, Pakistan Associate Billing Service Full timeAssociate Billing Service is seeking a highly skilled Dental Claims Specialist to join our team in the Eligibility Department.We are looking for an experienced professional to verify patient demographics, insurance coverage, and ensure all required documentation is collected and accurate. The successful candidate will have excellent communication skills and...
-
Medical Billing Professional
18 hours ago
Lahore, Punjab, Pakistan Associate Billing Service Full timeAre you a detail-oriented professional with experience in medical billing? Do you have a passion for ensuring accuracy and efficiency in healthcare administration?We are seeking a highly skilled Medical Billing Professional to join our team in the Eligibility Department at Associate Billing Service.In this role, you will be responsible for verifying patient...
-
Dental Billing Executive
2 weeks ago
Lahore, Punjab, Pakistan Associate Billing Service Full timeDental Billing Executive (Eligibility Department)Associate Billing Service is hiring Experienced Candidates for the Eligibility Department (Dental only).Requirements:Confirm patient demographics (e.g., name, address, date of birth) and update records as necessary.Verify insurance coverage, including policy numbers, effective dates, and the scope of...
-
IT Help Desk Manager
7 days ago
Lahore, Punjab, Pakistan Hirasoft Software Solutions Full timeWe are seeking an experienced IT Help Desk Manager to join our team at Hirasoft Software Solutions. As a key member of our IT department, you will be responsible for managing our help desk operations and ensuring that all employee IT needs are met.The ideal candidate will have a strong background in IT support, with excellent leadership skills and the...
-
Help Desk Operations Coordinator
2 days ago
Lahore, Punjab, Pakistan Giant Group Full timeAbout UsGiant Group is a company that believes in a world where businesses can engage and manage global talent without any barriers. We offer compliant and efficient solutions ranging from applicant tracking to time management and billing.Job RequirementsIn this role, you will be responsible for handling technical issues, service requests, and change...
-
Help Desk Professional
1 week ago
Lahore, Punjab, Pakistan Geeks Consultancy Full timeHelp Desk Professional Job DetailsWe are recruiting a highly skilled Help Desk Professional to join our team at Geeks Consultancy.About the Role:The successful candidate will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.Duties and Responsibilities:Respond to customer calls, emails, and chat messages in...
-
Help Desk Professional
6 days ago
Lahore, Punjab, Pakistan Algo+ USA Full timeJob OverviewAlgo+ USA is a dynamic company that provides cutting-edge software solutions to our clients. We are seeking a highly motivated Help Desk Professional to join our support team.Main Responsibilities:Support Ticket Handling: Handle incoming support tickets efficiently, ensuring timely and effective resolution of customer issues.Customer Engagement:...
-
Front Desk Officer Position
1 week ago
Lahore, Punjab, Pakistan Top Ad Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service and ensuring that every client feels valued and supported.The ideal candidate will have strong communication skills, both...
-
Help Desk Specialist
2 weeks ago
Lahore, Punjab, Pakistan TalentPop App Full timeKey ResponsibilitiesThe Help Desk Specialist will be responsible for:Providing Exceptional Support: Assist customers through inbound calls, chat, and email.Troubleshooting Issues: Effectively resolve customer problems and concerns.Personalizing Interactions: Understand customer needs and provide tailored support.Collaborating with Team: Work closely with...
-
Technical Service Analyst
2 days ago
Lahore, Punjab, Pakistan Giant Group Full timeCompany OverviewGiant Group is a workforce management platform and solutions provider established in 1992. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking to time management and billing.Job DescriptionIn this role, you will have an impact on ensuring services are delivered effectively and...
-
Night Shift Help Desk Specialist
2 weeks ago
Lahore, Punjab, Pakistan Planlab Solutions Full timeNight Shift Help Desk SpecialistAt Planlab Solutions, we're looking for a highly motivated individual to fill the position of Night Shift Help Desk Specialist.This role involves providing exceptional customer service to our global clients while working in a fast-paced environment.Key Responsibilities:Respond to email queries, live chat, and phone calls from...
-
Help Desk Specialist
3 days ago
Lahore, Punjab, Pakistan Diem Technologies Incorporated Full timeJob OverviewWe are a dynamic and growing technology company that values innovation and excellence. Our team is comprised of dedicated professionals who are passionate about delivering exceptional customer service and support.About the RoleThis is an exciting opportunity for a seasoned Customer Support Executive to join our team and contribute to our mission...
-
Client Service Manager Role
1 week ago
Lahore, Punjab, Pakistan Top Ad Full timeFront Desk OfficerWe are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Officer. In this role, you will be responsible for managing the front desk, greeting clients, and handling phone calls and emails.The ideal candidate will have strong communication skills, both written and verbal, and be able to work...
-
Patient Services Coordinator
3 days ago
Lahore, Punjab, Pakistan Xybersystem Full timeXybersystem is looking for a Patient Services Coordinator to lead our front desk operations. This key role involves interacting with patients, resolving issues, and ensuring seamless communication.