Telecom Support Expert

4 days ago

Gujujranwala City Tehsil, Pakistan beBee Careers Full time

Support Specialist

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This role involves working with customers to resolve technical issues, providing expert support and guidance on a range of telecom and Datacom solutions.

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Key Responsibilities:

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  • Handle customer inquiries and troubleshoot technical issues in a timely and professional manner.
  • Collaborate with cross-functional teams to resolve complex technical problems.
  • Develop and maintain technical knowledge of hardware, software, and network systems.
  • Provide training and support to colleagues on new technologies and procedures.

Requirements:

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  • Bachelor's degree in engineering or related field.
  • Minimum 5 years of experience in telecom and Datacom support.
  • Strong understanding of CS Core domains, including CSCF, MTAS, SBG/BGF, MSC-S, M-MGW, STP/IP-STP, UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE, Mobile Call flows and Protocols, MAP, SCCP, SIP, Diameter, LDAP.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.

What We Offer:

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  • Opportunity to work on cutting-edge technologies.
  • Collaborative and dynamic work environment.
  • Professional development and growth opportunities.

About Us:

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We are a leading provider of telecom and Datacom solutions, dedicated to delivering innovative products and services that meet the needs of our customers.

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Location:

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Pakistan (PK) || Lahore

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